Job Description

Responsibilites

• The Sales Specialists position will speak with potential Clients who have passed our initial pre-qualification screening process and appear to be eligible for Social Security Disability Insurance. The agents will ask a series of questions to the Claimant from our script guide and enter answers that will populate the application documents we send to the Social Security Administration. We will be working with individuals who have never applied, are in the middle of the process, or have been previously denied.
• The application itself consists of three main components; the Claimant's personal information, medical history, and work history. The key to the position is being focused and confident when speaking with Claimants so that we are able to get the most accurate and complete application info. Successful candidates need to be smart and have a desire to help people.

Experience, Education, Age

• Minimum of 2 years of Call Center experience that supported clients in industries such as Medical Insurance, Healthcare, and General Insurance.
• Experience in Inbound & Outbound Sales campaigns is a plus.
• At least 2 years in College, any course or Senior High School graduate or its equivalent.
• Legal age of employment; at least 18 years old.

Soft Skills

• Strong English-language speaking skills, both reading from the script and unscripted.
• Strong phone skills. Ability to speak clearly and confidently to the caller.
• Ability to steer the conversation and not be overwhelmed or lose focus.
• Highly efficient multitasking skills.
• Good sales and negotiation skills.
• Strong attention to detail and retention of information.
• Ability to relay information/instructions to elderlies comprehensively.
• Can work without direct supervision.
• Has a great understanding of FPS' core values.

Technical Skills & ISP Requirements

• Good web navigation and computer skills; will navigate and toggle 5 windows at the same time and process 10 pager application forms.
• Has exposure to google docs and MS Office.
• Experience in using Salesforce is a plus.
• Must have a strong and stable internet connection at home.
• With at least 25 Mbps postpaid subscription and proof of internet billing; the actual speed of at least 20 Mbps download and not less than 10 Mbps upload.
• Having a backup connection is a plus.

Job Types: Full-time, PermanentPay: Php25,000.00 - Php40,000.00 per monthBenefits:

• Paid training

Schedule:

• Monday to Friday
• Night shift

Supplemental Pay:

• 13th month salary
• Performance bonus

Ability to commute/relocate:

• Pasig City: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Sales Specialist: 2 years (Required)

Language:

• English (Preferred)