Vance Group Ltd

Vance Group is a diversified and financially strong business group headquartered in Singapore. Our companies are involved in the manufacturing and trading of chemicals and oleochemicals in Malaysia and Singapore. In recent years, Vance Group has been growing rapidly and is looking for dynamic, independent and results-oriented individuals to add to our Sales and Trading team.

Location: City Hall Area (Stamford Court)

Title: Sales Support Coordinator

Responsibilities

Provide administrative support to the sales team
In charge of order processing, handling sales orders, etc.
On-boarding of new customers by disseminating and following-up on new account opening forms, Know Your Customer (KYC) forms, and maintaining proper records
Data entry, tracking, and record-keeping in a sales-related environment
Assist in following up on sales-related issues and complaints
Assist in monitoring inventory levels
Retrieval of documents for sales staff
Ensure a proper filing system is maintained for all sales-related documents
Assist in servicing existing customer accounts
Liaise with other departments for information exchange
Other ad-hoc admin duties
Requirements

Diploma in Business Administration or other relevant qualifications
Minimum 1-year relevant experience in sales support/administrative role
High proficiency in Microsoft Office, especially Excel
Cheerful, keen to learn, and keeps an open mind
Analytical and meticulous
Able to work under stress
Good team player and able to work under minimal supervision with a sense of urgency
Customer-oriented
SAP B1 knowledge would be a plus point
Experience in a sales support role within the palm oil, oleochemical, petrochemical, or pharmaceutical industries is an advantage

Diploma/ Advance Diploma