Job Description

:About usTreasury Wine Estates (TWE) is a premium focused, global leader in wine with strong positions in key global markets, supported by an unrivalled global footprint, business model, award-winning premium brand portfolio and a talented global team of over 2,500 people. Listed on the Australian Securities Exchange (ASX), we know that it\'s the thinkers, makers and doers who have the most impact as we strive towards being recognized as the world\'s most admired premium wine company.TWE is the largest exporter of Australian wine to Asia, with our brands - especially Penfolds, Wolf Blass and Wynns - increasingly well known in the region\'s more established wine markets. We have exciting plans in place to develop our Country of Origin offering with recently released wines from the US, France and Chile.For more information, please visit www.tweglobal.comWhat\'s in it for you

• Attractive remuneration and healthcare benefits
• 20 days of paid annual leave per year
• Flexible work arrangement to support your wellbeing
• Outstanding career development opportunities to realise your full potential
• Collaborative and inclusive culture where people and performance thrive

About the roleThe purpose of the Sales support role is to ensure seamless operations in sales administration, customer interaction, and process management. This role is pivotal in maintaining the efficiency and accuracy of various administrative and sales-related tasks, thus supporting the overall business objectives and customer satisfaction.1. E-Pricer Submission and Pricing Issues

• Submit E-Pricer: Responsible for the submission of E-pricer requests.
• Address Pricing Issues: Identify, address, and resolve any pricing discrepancies or issues that arise.

2. Purchase Order Verification

• Check PO Against Agreed Parcel/Allocation: Verify that the Purchase Orders (PO) received match the agreed parcel or allocation terms.

3. Custom Requirements for Specific Countries

• NPD Registration for Malaysia and Vietnam: Handle New Product Development (NPD) registration, including bottle images, labels, barcodes, pricing, and other required documentation for the region

4. New Customer Registration

• Engage with Customers and Relevant Parties: Facilitate communication between new customers and relevant internal parties to ensure a smooth setup process.
• Ensure Completion of Required Documents: Ensure all necessary documents for new customer registration are completed accurately and promptly.
• Raise E-Pricer for New Customers: Initiate E-pricer requests for new customer accounts.

5. Customer Queries and Information Requests

• Respond to Customer Queries: Address customer queries by connecting with Asia Order and Supply Chain teams to obtain necessary information, such as container and packing details.

6. General Sales Administration

• Customer Order Tracking: Monitor and track customer orders, ensuring timely and accurate processing.
• PI/Invoice Checking: Review and verify Proforma Invoices (PI) and other invoices for accuracy.
• Sample Requests: Manage and fulfill sample requests for the region.
• Update E-Pricer: Regularly update E-pricer with the latest information and pricing data.
• Compile and Update Distribution List: Maintain and update the distribution list for communication purposes.

7. Office, IT, and Business-Related Payments

• Process Payments: Handle payments related to office, IT, and business operations.

8. System Registration and Maintenance

• JDE Registration: Manage registration and updates within the JD Edwards (JDE) system.
• Contract and Agreement Management: Maintain, update, and renew contracts and agreements as necessary.

9. Investment and Market Support

• Investment Review Template: Prepare and review investment templates for business decisions.
• Monthly Pre-Consensus Deck Consolidation: Compile and consolidate data for the monthly pre-consensus deck.
• Support Developed Market-Related Deck: Assist in the preparation and support of decks related to developed markets.

10. Managing Cellar.sg

• Managing quarterly staff wine allocation order
• Maintaining inventory on platform
• Support with customer queries

About you

• Tertiary qualifications in a business, commerce, marketing or related discipline
• Strong sales enablement tools experience advantageous - Salesforce, Exceedra, BrandPrint favourable
• Minimum 2 years leadership experience in a Commercial Operations or Enablement function
• Exceptional written/oral communication skills
• Able to contribute effectively within cross-functional processes
• Strong business acumen combined with advanced numeracy skills
• Ability to self-motivate and prioritise workload when required
• Strong presentation, training, coaching and facilitation skills
• Proven ability to effectively influence without authority
• Team player at all levels
• Strong interpersonal skills

CultureWe bring our whole selves, we\'re courageous and we deliver together - that\'s our DNA. We\'re a passionate bunch who enjoy working together, like to have fun and keep things down-to-earth. We\'re brave enough and care enough to have the right conversations to get the best outcome and are famous for our can-do attitude. We\'re definitely \xe2\x80\x9cglass half full\xe2\x80\x9d people and see challenges as opportunities and move with pace to achieve our goals.If you\'re ready to help us be the world\'s most admired premium wine company, please apply now!Inclusion and DiversityJust like the wide range and variety of brands in our wine portfolio, TWE embraces diversity and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or on the basis of disability. If you require any assistance to be included in our process, please contact , quoting the job title and reference number.How to applyWe move quickly at TWE and continually review applications, so if you don\'t want to miss out, apply today.Please note that cover letters are not required (we really mean this!) All applicants will receive an email to invite them to complete online assessments that will cover three areas: personality profile, cultural fit and a cognitive assessment. The assessments should take around 30 minutes in total and you will be able to download a report at the end of it. We will then be in touch ASAP to update you on how your application is progressing. We ask you to try to complete the assessments ASAP - ideally within 24 to 48 hours.Note that we prefer to deal with you directly; we haven\'t briefed a recruitment agency on this role and won\'t be accepting CVs through any recruitment agency, so please apply directly.

Treasury Wine Estates