Job Description

Reception

• Manage the reception counter at the school\xe2\x80\x99s General Office in accordance to MOE\xe2\x80\x99s and the school\xe2\x80\x99s operating procedures, rules, and regulations.
• Keep the reception counter clean, tidy and presentable and maintain the necessary stationery, forms and material at the counter.
• Perform customer service role in answering, screening, forwarding or taking down messages of incoming phone calls in a polite, respectful and professional manner.
• Provide customer service support to walk-in students, teachers, parents, visitors and school stakeholders in a polite, respectful and professional manner with care and empathy.
• Attend to unwell or injured students and render first aid if needed.
• Contact parents of unwell students to be taken home or students who have been absent from school.
• Maintain the sick bay including first aid supplies
• Administer lost and found items and maintain records.
• Maintain safety and security by directing visitors, including contractors, delivery men, parents, etc to wait at the designated waiting area and call relevant staff to meet or pick them up.
• Liaise and work with the Security Officer to ensure that approval is granted by school before any student is allowed to leave school early.

General Administration

• Handle general office administrative tasks such as receiving and directing of incoming mails/packages and goods, managing and distributing notifications and letters to teachers\xe2\x80\x99 trays, filing, collating and printing of documents.
• Attend to outgoing and incoming faxes.
• Maintain the mail trays and form trays in the General Office.
• Monitor and collate submission of forms by students.
• Pack and distribute information, posters, leaflets etc. for students and teachers.
• Support in sign-in and sign-out of coaches and instructors and relief teachers attendance.
• During off-peak period, support back-end Admin in general admin work.
• Support housekeeping for admin office and stores.
• Assist in data entry, record keeping and filing of documents.
• Support school events and any duties as assigned by school\xe3\x80\x82

Work Schedule:

• Salary: Up to $2390
• Contract Period: 30 Dec 2024 to 31 Dec 2025
• Nearest MRT: Bishan
• Working days: Mon to Fri
• Working hours: Mon to Thurs: 9:30 am to 6:30 pm, Fri: 9:30 am to 6:00 pm

*Service not required on Saturdays, Sundays and gazetted public holidays*Job Requirement:

• At least GCE \xe2\x80\x98O\xe2\x80\x99 Level/\xe2\x80\x99N\xe2\x80\x99 Level.
• Good communication and interpersonal skills.
• Able to read, write and converse effectively.
• Warm personality with good customer service skills and telephone etiquette skills.
• Able to work independently.
• Good team player with initiative.
• 1 year\xe2\x80\x99s experience in reception / customer service\xe3\x80\x82
• Possess a basic proficiency in MS Office (Word, Excel).
• Experience with administrative work using MS Office would be advantageous.
• Relevant working experience in a school setting would be advantageous.

EA License No.: 96C4864Reg. No.: R24121728

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