Job Description

What the role is:The Ministry of Home Affairs (MHA) aspires to be a world-class organisation in delivering safety and security for our people. In pursuing our mission to make Singapore our Safe and Secure Best Home, we remain always constant and true to our core values of Honour and Unity. MHA Finance Shared Services Centre (FSSC) serves to increase efficiency and improve customer experience in financial services of the ministry and the Home Team Departments (HTDs). You will carry out the Collection function in the FSSC by ensuring proper controls are in place while keeping processes efficient.What you will be working on:Key Responsibilities i. You are responsible for processing assigned tasks pertaining to Accounts Receivable functions spanning across areas such as Billing, Collection and Refund in a timely manner, and in full compliance with the Government Instructional Manuals. These tasks include the accounting of customer collections, such as creation of deposit records and GIRO payments from customers, managing customer inquiries and exceptions such as waivers and refunds, generating and sending customer statement of accounts and dunning letters, and preparing AR reports such as AR aging report. ii. You will partner the finance counterparts in Home Team Departments to understand their requirements, meet service standards, and work with users to align and review processes. iii. You will work with the Accounts Receivable team to identify opportunities and actively participate in automation and process improvement projects and eventually to be able to apply automation and process improvement tools as part of daily operations.What we are looking for:Requirements a) Experience \xe2\x80\xa2 Qualification in Accounting or Finance will be an advantage. \xe2\x80\xa2 Proficient in Microsoft Excel. \xe2\x80\xa2 Prior experience in a shared services environment and/or an Accounts Receivable role will be an advantage. \xe2\x80\xa2 Prior experience in using SAP will be an advantage. b) Attributes \xe2\x80\xa2 A dedicated team member \xe2\x80\xa2 Highly motivated and a self-starter \xe2\x80\xa2 Strong analytical skills to identify gaps and opportunities for service improvement \xe2\x80\xa2 Meticulous with an eye for detail \xe2\x80\xa2 Comfortable working with numbers and the use of technology in everyday work All new appointees will be appointed on a two-year contract in the first instance. We wish to inform that only shortlisted candidates will be notified within 30 days upon closing of the advertisement.About Ministry of Home Affairs:We work as a team, in partnership with the community, to make Singapore our safe and secure Best Home.

Ministry of Home Affairs