Job Description

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RESPONSIBILITIES

An Overview

As part of our capacity building efforts, we provide training and consultancy services on a wide range of domains, including volunteer management, programme evaluation, impact measurement, among others. Our clients range from government agencies and foundations to charities and social enterprises.

As we foresee increasing demands for better volunteer management practices and better skilled volunteer managers, especially in the public and private sectors, we are looking for anexperienced individual to take on the role of a Senior Consultant to grow the training & consultancy services, specifically in volunteer management. You will be supporting business development efforts and leading the design and delivery of training workshops to our clients.We envision you can grow to become Empact\xe2\x80\x99s spokesperson on all things related tovolunteer management and gain recognition as a subject matter expert in the ecosystem.

You will be reporting to the Deputy CEO and work alongside other team leads across theorganisation to develop training programmes and resources. This is truly an opportunity for an individual who is passionate about training & development, as well as volunteer management to thrive and grow.

Roles and Responsibilities

\xe2\x97\x8f Business Development: Develop mid to high complex project proposals and identifypotential leads from existing client networks or source for new clients.

\xe2\x97\x8f Project Management / Client Management: Lead, oversee project, and act as Client Relationship Manager for mid to high complex projects to ensure achievementof overall project KPIs and maintain good client relationships.

\xe2\x97\x8f Curriculum Development: Develop the volunteer management curriculum and toolsto upskill volunteer management practitioners from the 3P sectors to improve the individual capabilities. Consistently refresh the curriculum to adopt best practices locally and internationally and to ensure its relevance to the local and regional communities.

\xe2\x97\x8f Training Delivery: Customise and deliver training for clients, including but not limited to develop presentations, training materials, case studies and handout materials. Identify skills gaps for development of new training workshops for clients.

\xe2\x97\x8f Resourceful: You\xe2\x80\x99re comfortable working independently and intuitively to think of possible solutions when problems arise.

\xe2\x97\x8f IT-proficient: You\xe2\x80\x99re comfortable with Google Suite and data analysis on Excel.Bonus - experience with CRM software

This job is for you if you are:

\xe2\x97\x8f Passionate about everything relating to volunteer management and / or training &development

\xe2\x97\x8f Enjoy sharing knowledge both internally and externally (e.g. at training workshopsand conferences)

\xe2\x97\x8f Able to strive well in an action-oriented and agile environment

\xe2\x97\x8f Comfortable working both independently and in coordination with cross-functionalteams

\xe2\x97\x8f Able to work on multiple projects and prioritise effectively

\xe2\x97\x8f Enthusiastic and committed in providing excellent services to our clients

\xe2\x97\x8f Is a people person and committed to develop others

Qualifications:

\xe2\x97\x8f Bachelor\xe2\x80\x99s Degree or Diploma in any of the Social Sciences (Sociology, Psychology,Philosophy, etc.), Social Sector or Business-related fields

\xe2\x97\x8f In-lieu of a Degree / Diploma, candidates with equivalent or significant workexperience may be considered

\xe2\x97\x8f 5-8 years of relevant experience in volunteer management and / or training & development, with at least 3 years\xe2\x80\x99 experience in designing and delivering training forclients preferred

\xe2\x97\x8f Candidates with WSQ Advanced Certificate in Learning and Performance (ACLP),preferred.

\xe2\x97\x8f Possess strong analytical thinking skills, strong proficiency in English, good withnumbers, good interpersonal skills and communication skills, take initiative, customerservice oriented

\xe2\x97\x8f Have familiarity of the community and social service sector (landscape, key agencies, resources and social agencies).

Other Information:

WHAT\xe2\x80\x99S IN IT FOR YOU?

Empact offers competitive remuneration within the social sector, and comprehensivebenefits that include medical and dental benefits. We have flexible work arrangements toallow you to manage both work and personal commitments. In addition, we have flexiblereporting hours and 3 days of Work from Home per week for all eligible staff.

We also believe in investing in our staff and their professional development through trainingand supervision. We offer our staff a free bespoke training that will be helpful to developthem in their respective roles.

WHAT\xe2\x80\x99S IT LIKE WORKING AT EMPACT?

\xe2\x97\x8f We have remarkable clients and partners, both domestically and internationally, whoare working towards supporting social causes around the world

\xe2\x97\x8f There are ample learning opportunities from training and learning on the job

\xe2\x97\x8f We have a staff engagement programme, including regular team-building activities,fitness and volunteering sessions

\xe2\x97\x8f Our office is located in the heart of the city and accessible by public transport.

\xe2\x97\x8f Located within a wide range of food choices and a place perfect for taking meetingsoutside, exercising and strolling

\xe2\x97\x8f Our team consists of passionate and multi-talented people of diverse backgroundsand social cause interests

\xe2\x97\x8f Together, we are inspired to bring more awareness of skill-based volunteering andenhance the capabilities of social organisations. We also adopt an opencommunication and collaborative workplace, making it a great venue to make an impact

HOW TO JOIN OUR TEAM?

If you are someone that fits the requirements, and if purpose/meaning in what you do at work important, send us your CV and a thoughtful cover letter. Your cover letter should express why you are interested in working for Empact and your qualifications. At Empact, we value diversity and inclusion and we look forward to reviewing applications from all who are qualified to apply. Please also state the following information:

1. Current & expected salary

2. Reason(s) for leaving

3. Availability to commence work

As part of the interview and recruitment process, candidates may be expected to demonstrate their knowledge and skills through work samples and presentations.

About Us:

Founded in 2011, Empact is a leading social enterprise with a mission to build the capacity of social organisations (i.e. non-profit organisations and social enterprises) in Singapore and the region. Our aim is to empower these social organisations to be able to deliver greater impact.

Through our cross-sector collaboration with sector developers, grantmakers, corporates and volunteers, we bridge the capacity gap of the social sector by channeling talents, skills and resources to co-create innovative solutions to address the various needs of social organisations.

To date, Empact has impacted and empowered more than 2,000 social organisations in the region, mobilising up to $9 million worth of pro bono professional services for the social sector.

In 2022, Empact won the President\xe2\x80\x99s Volunteerism & Philanthropy Awards City of Good (for Pro Bono School with our partners, Procter & Gamble and Credit Suisse) and was also recognised as a Champion of Good.

Empact