Job Description

[What the role is]
Senior Executive (NACE@TP)

[What you will be working on]
Staff has to work closely and timely with schools and the public/corporate clients in the planning and execution of NACE* training programmes and TSA courses.

Staff will handle the full spectrum of activities in programme management like course advisory, enrolment, and billing of applicants, oversee logistics and resources management, provide customer service, and liaise with trainers, sponsoring companies and funding agencies.

Staff\xe2\x80\x99s responsibilities include the following:

• Manage and coordinate the administration of NACE programmes, short courses, customised courses, and consultancy projects offering with industry partners, internal schools and depts, and external organisations
• Manage grant utilisation, claims, billing, payment, tracking, and status reporting of programmes to ensure accurate and timely submission to funding agencies
• Liaise with sponsoring companies, funding agencies, programme partners, course participants and trainers on programme matters
• Oversee and manage the logistics matters for courses and NACE events.
• Utilize portals such as Training Partners Gateway (TPG), and Training Management System (TMS) such as STEP, to register new courses, process grant claims, trainee, and course registrations
• Update NACE website and manage email enquiries from interested participants and companies by having a people-centric mindset
• Organize and archive, reports, records, and documents promptly and accurately
• Commit to occasional overseas trips to provide administrative support

*National Centre of Excellence for Workplace Learning

[What we are looking for]

• At least 5 years of work experience in general administration
• Meticulous and detailed
• Able to manage multiple projects and clients concurrently
• Able to work independently in a fast-paced environment
• Strong communication, customer-centric, interpersonal skills, and a team player

Singapore Economic Development Board