Job Description

About Us

CapitaLand Group (CapitaLand) is one of Asia\xe2\x80\x99s largest diversified real estate groups. Headquartered in Singapore, CapitaLand\xe2\x80\x99s portfolio focuses on real estate investment management and real estate development, and spans across more than 260 cities in over 40 countries.



Responsibilities:

1. Tenant Management (Retail Tenancies)

• Conduct regular inspections on tenants\' housekeeping ensuring that the common services are not affected. Ensuring no encroachment of retail tenants\xe2\x80\x99 merchandise onto common areas
• Tenants\xe2\x80\x99 main contact point for RCSC (Levels B1, L1)
• Attend to tenant\xe2\x80\x99s daily operation\xe2\x80\x99s needs, feedback and perform service recovery if required. Includes coordination with tenants and other departments for floor trap/ kitchen exhaust duct cleaning, Landlord FCU monthly maintenance arrangements, leakage repairs maintenance, change of shopfront visuals etc.
• To facilitate office and retail tenants\xe2\x80\x99 tenancy changeover process (handover / takeover) including preparing all handover letters, reinstatement letters, preparation of M&E specifications for Tenancy Agreements, calculation of electricity deposits.
• Collect necessary fitting-out deposit, utility deposit, etc. and monitor tenants\' adherence to renovation guidelines. Ensure that Tenants\xe2\x80\x99 renovation / reinstatement works are duly executed, and as-built drawings submitted before releasing renovation deposits.

2. Retail Tenancy Design & Renovation Coordination

• Coordinate tenant\xe2\x80\x99s fitting-out including tenancy design brief, renovation/ reinstatement briefings to contractors, and reinstatement process for the mall\xe2\x80\x99s tenants, including coordinating with various internal departments on reinstatement pre-inspections and
• Ensuring all tenancy requirements/ authority approvals such as FSC/ SFA licenses are obtained before trading is permitted.

3. Building Management

• Oversee and manage term contracts for refuse removal (5 refuse compactors that serves retail/ office/ hotel), and cleaning services (retail/ office) and scenting services (retail/ office). To put up all necessary Written Justifications, SAP POs for operational expenses, monthly payment certifications and renew contracts and put up SAP outline Agreements and POs before expiry.
• Manage and update tenants\xe2\x80\x99 food directory images and tenants\xe2\x80\x99 way-finding signages for RCSC. To put up all necessary Written Justifications, SAP POs as per DOA requirements.
• Submission of waste disposal data to NEA yearly and correspondences with NEA throughout the year.
• Manage all daily relevant adroit checklists and itells, follow up with all outstanding matters reported.

4. Others

• Cover other mall tenancy functions during colleague\'s absence.
• Other duties as and when assigned from time to time.

Requirements:

• Degree in Engineering (Mechanical/Electrical) / Real Estate / Facilities / Building / Estate Management
• Exhibit strong initiative, leadership, and interpersonal skills
• Able to work within tight timelines, resourceful and systematic in resolving problems
• Good communication skills
• Willing to work beyond standard operating hours, when required
• Willing to learn and open to possible lateral movements between asset classes in the future (based on business needs)

Benefits

• Comprehensive medical coverage
• Training and development opportunities
• Subsidised rates at Ascott serviced residences
• Strong advocate of staff volunteerism
• Wellness programmes

Closing Statement:

At CapitaLand, we advocate fair employment practices, and recruit talents based on merit and fit with our Corporate values. We provide equal opportunity for all qualified persons and build an inclusive workplace regardless of race, gender, age, religious belief or nationality.

Only shortlisted candidates will be notified.

CapitaLand