Job Description

JOB DESCRIPTION * Workin a team to build engagement of Community Care Partners through digital channels * Support the Team Lead in the managementandsite implementation of AIC's main digital engagement channels hosted on Workplace by Facebookand JOB DESCRIPTION Workin a team to build engagement of Community Care Partners through digital channels Support the Team Lead in the managementandsite implementation of AIC's main digital engagement channels hosted on Workplace by Facebookandthe AIC website. This will include: (i) membership managementandtechnical support (ii) exploringnewtools to increase platform functionalityandenhance user experience (iii) mining dataandinsights to devise dashboard reports to refine contentandoperation strategy Workwith a team to build the communications infrastructure to support the timely dissemination, archival,andtracking analysis of advisoriesandguidelines to the community care sector Manage the Partners Mailbox Play a role in evaluating the effectiveness of team communicationandengagementandrecommend timely refinements, where required Workclosely with teammates to introducenewandnovel ways of communicating to the sector, including use of videosandsocial media apps Play a coordinating role in organising major annual events for the sector, such as the Community CareWorkPlan SeminarandCommunity Care Day as well as regular events like webinars Able to present the Department's plans to the senior management team, when required Provide account management to assigned community careserviceproviders to understand their strengths and provide support to facilitate their growth and development JOB REQUIREMENTS Minimum recogniseddegreein Digital Communications, Marketing Communications,orrelevant areas Preferred at least 1-2yearsof experience in digital communications Strongtechnical knowledgeandskills in Office 365 suites, Sharepoint2019andweb analytics Strongunderstanding of social media and digital platforms is a plus Prior experience with webinar tools, ability to troubleshoot on virtual events, broadcast/streaming technologiesandlive events is an asset Ability to collaborate with internal stakeholders High level of responsiveness, sense of urgency, ability to operate on a highly pressurisedanddynamicenvironment Stronginterpersonalandcommunication skills Strongdrive for results, ability to plan, trackandfollow through to deliver on aggressive deadlines