Job Description

Your Responsibilities

You\xe2\x80\x99ll have a pivotal part to play in the end-to-end implementation of Jedox products. You\'ll understand client business needs and use cases across a diverse customer portfolio, and empower our business partners to deliver top-tier projects to Jedox customers. We offer an array of services, including guided implementation, project management, and technical services.

Be a trusted advisor and contributing to the successful implementation of multiple functions across the organization. At Jedox, Customer Service is the key, we are looking for candidates that can work with a customer success mindset.

The ideal candidate is an individual who takes ownership and pride in their work, is eager to learn and grow, and is able to learn and demonstrate a mix of functional and technical skills.

• Analyze and evaluate client requirements and business processes to identify appropriate solutions and best practices for implementation, while providing guidance based on leading practices that are applicable for the client
• Lead the configuration and customization of Jedox to align with client needs, ensuring seamless integration with existing systems and processes.
• Work closely with project manager to develop and maintain detailed project plans, schedules, and budgets, ensuring timely and cost-effective delivery of software implementations while managing project risks and issues.
• Provide expert training and support to clients, both during and after the implementation process, to facilitate successful adoption and utilization of the solution.
• Collaborate with product management, software development teams to address any technical issues or enhancements required for successful implementation, while contributing to the improvement of Jedox.
• Continuously evaluate and improve implementation processes to optimize efficiency and client satisfaction, while mentoring junior team members and fostering a culture of continuous learning and growth.
• Collaborate with relevant teams to identify potential client opportunities and contribute to the development of proposals and presentations.

Your Profile

• Bachelor\'s degree from recognised universities in Computer Science, Information Systems, or a related field.
• Proven experience in software implementation, project management, and client relationship management, with a track record of successful large-scale projects.
• Excellent interpersonal, communication, and presentation skills, with the ability to effectively communicate complex technical concepts to non-technical stakeholders.
• Exceptional problem-solving and analytical skills, with a strong attention to detail.
• Demonstrated ability to manage multiple projects simultaneously and adapt to changing priorities.
• Familiarity with industry-standard project management methodologies and tools (e.g., Agile, Scrum, PMI, etc.).
• Experience in mentoring and leading junior team members, with a strong commitment to personal and team development.

About us

Jedox is a leading software solution that enables business planning, budgeting, and forecasting for finance, sales, and other business functions with leading-edge technology to drive Digital Transformation and provide tangible customer value. Constant innovation has made us a leader in the Enterprise Performance Management (EPM) sector.

Our Values: The success of our One Team is driven by our core corporate values, in which we take a lot of pride here at Jedox.
Our growth mindset drives us to constantly learn, evolve and innovate, pushing ourselves to new heights. Our core is to work together as #OneTeam, with a shared passion for achieving excellence in everything we do. We execute with precision and hold ourselves to the highest standards of excellence, ensuring we deliver impactful results and constantly exceed our customers\' expectations. Our focus on people-centricity makes sure that our employees are at the heart of everything we do, enabling us to attract and retain top talent. We believe that effective communication and engagement are vital to building strong relationships, both internally and with our customers, partners, and stakeholders.

Why should you join our team?

At Jedox, we want our customers to achieve #Superpl\xc3\xa4nnen. It is that exhilarating feeling when an organization performs how it envisioned it.
When you plan for the future and achieve your goals, we call it Superpl\xc3\xa4nnen, and we want you to achieve the same. This is why at Jedox our culture is shaped by our global collaboration, passion for people and development, diversity, and commitment to innovation. We refer to it as our #OneTeam mantra, which is ingrained in everything we do.

We believe in lifelong learning and encourage team members to pursue personal and professional development, including internal & external training, certifications, and utilizing employee access to the LinkedIn Learning platform. We also enjoy meeting regularly (online or in persona) with each other all across the world for work, team events, to spend quality time together & have fun, or even do sports together.

The same effort and attention are being given to ensure employee satisfaction in an out of the office. Some of those perks include:

Flexible work: we love to work together in the offices as #Oneteam, but we also enjoy the possibility of working from everywhere and owning working hours.

Take time to care for yourself: We offer generous vacation and sick time and comprehensive health benefits plans, including Pension plans.

Plan for your future: Planning means something different to everyone. Work with your Line Manager to implement a career growth plan that suits your path.

Reduce your footprint: All offices are centrally located and can be easily reached via public transportation. Most Jedox offices offer public transit reimbursement or other perks like bike leasing.

High-impact working environment: we enjoy flat hierarchies and short decision-making processes.

Get corporate discounts across many brands and products.

Jedox is committed to creating an inclusive workplace and does not discriminate based on color, religion or belief, nationality, social or ethnic origin, age, gender, sexual orientation, or any other status protected by the laws and regulations in the geographic locations in which we operate.

Jedox GmbH