Job Description

Client

• Provide Strategic planning services for Boards and Clients.
• Act as a Board Advisor for Clients.
• Ensure that staff within the team provides world class services to clients by adhering to set Administrative processes in line with internal and regulatory policies and procedures.
• Ensure that queries from clients are responded promptly and according to the defined time frame.
• Advise clients on appropriate Governance Solutions and any other Board Matter.
• Provide appropriate solutions to all clients matters.
• Ensure that the team is educated on the client business in order to have a better understanding of the clients’ needs.
• Identify opportunities to enhance and develop the service provided by Clients’ line of service
• Take an active role in projects within the team to enhance the client delivery and increase efficiency of the business.
  

• Set Ethical tone for the team.
• Motivate and engage employees through effective communication and manage their career expectations.
• Set and monitor KPIs of team members.
• Identify training needs and opportunities within the team in view of up-skilling the team members.
• In addition, Managers will take an active role in recruitment, annual staff appraisals, managing absence and with support and guidance from HR, handle disciplinary and performance issues.
• Provide technical and capacity coaching for members of the team.
• Keep abreast of best practices and updates within the global sector and/or related field and ensure proper dissemination of same to the team.
• Ensure that the team updates the clients’ files in an accurate and timely manner.
• Conduct Technical and Regulatory Trainings for team members.
  

• Preparing the financial objectives of the Cell and of the Clients line of Service.
• Ensure that billings are done as per the monthly plan.
• Monitor team members’ timesheet, WIP, efficiency, recoverability and debtors in view of achieving the financial objectives and work efficiency.
  

• Oversee allocated portfolios of clients to team members.
• To set and manage the deadlines of the portfolios of clients in accordance with the agreed calendar defined by statutory deadlines and relevant constitutive documents.
• To sign as the represented Company Secretary of the company.
• To provide board advisory services to the clients’.
• To draft Board Terms of Reference, Policies, Board Procedures and Board Charters.
• To conduct Board Evaluations on behalf of Clients.
• To conduct Director Development Training.
• Ensure that the overall quality of day to day administration for clients are up to required standards at all times as well as their respective statutory requirements.
• Ensure timely proper maintenance of the clients records at all times with the required Authorities.
• Review the work of, provide guidance and constructive feedback to the team.
• Communicate effectively with the team to ensure they are aware of deadlines and expectations in terms of timing.
• Monitor and control the workload of the team.
• Ensure that company policy and procedures are adhered to.
• Ensure that portfolio of clients are fully compliant.
• Be aware of risk exposure and promptly escalate issues arising to other members of the Management team.
• Participate in and contribute to management meetings and implement decisions taken or carry out any function/activity reasonable required by the Directors or Span of Control Committee.
• Carry out any function/activity required by the Management team or Directors from time to time.
  

• ACS (Chartered Secretary)
• A post graduate study is desirable.
• Company Secretarial experience within or with exposure to domestic and Global Companies at Management Level is essential.
  

• 8 years’ post qualification experience in Company Secretarial Environment.
• Ideally 5 years in managerial role in Company Secretarial services including proven people management skills.
• Strong Technical skills.
  

• Ability to lead, motivate, listen and coach staff under management.
• Excellent interpersonal skills and the ability to communicate effectively with clients, colleagues and any other stakeholders
• Strong Time Management and organisational skills (able to work using own initiative, control own work load and prioritise matters as appropriate).
• Ability to work methodically and accurately.
• A solution driven attitude to problems.
• Ability to work using own initiative and make decisions within corporate policies.
• Excellent team player.
• Ability to manage change with a positive impact.
• Excellent negotiation skills with diplomacy.
• Possess strong Ethical Compass.
• Ability to have a holistic approach in decision making process.
• Excellent knowledge of industry, competitors and latest market trends.