Job Description

Our client is a US MNC and a Fortune 500 Company providing industrial automation solutions to their customers in over 100 countries globally. They are currently hiring for a Senior Manager, CRM and will like to invite interested candidates to apply for this position.Senior Manager, CRMJob Scope: Execute the strategic roadmap for CRM and provide significant impact on sales efficiencies Be the vehicle of 'change'. Implement the CRM Business Impact changes and manage the Cultural Change, which is expected during implementation of CRM, within the Asia Pacific Sales Organization, Develop the gold standard in Sales Processes using CRM and implement it across Countries and Businesses Collaborates with Sales managers and Sales Engineers to implement sustainable CRM Sales processes. Interact significantly with Sales Engineers and Sales Management Teams in promoting the value of CRM. Obtain feedback from end users and loop it into the strategy / decision making processes Be able to deliver on the KPI's on Sales Efficiencies by implementing CRM Create CRM Sales Champion teams and enable them to provide localized support for in-country CRM adoption and Utilization Be part of Customer Segmentation initiative and Delivery of Sales Tools initiative using CRM as a vehicle of choice Become Subject Matter Expert and develop hands on experience in using CRM to train and formulate CRM Sales champions network across Countries and Businesses Manage and deliver CRM based KPI's and run cadence processes periodically Will be part of the Global Digital Sales organization and ensure that Asia Pacific requirements are adequately represented and prioritized in global digital decision making processJob Requirements: Bachelor's Degree in Engineering, Computer Science, or related discipline. 5+ years of related CRM Experience (as a sales user, preferably with Oracle Sales Cloud) Knowledge and Experience in developing Digital Sales processes using CRM Experience with working in a matrixed environment and working by influencing Advanced written and verbal communication skills with the ability to present and influence Strong functional knowledge in areas of CRM, Quote & Order, Management of processes will be an added advantageSkills Sought: Teamwork: Will enable you to meet the challenge of working and influencing a matrixed organization to meet shared objectives. Dealing with Ambiguity: Many processes will be new in nature and maynot be clear in the beginning. You will need to be smart in dealing with such situations and create a framework to forge ahead with calculated risks Problem Solving: Digital Solutions do come up with challenges and solving them very quickly and painlessly is of paramount importance to create a seamless experience to the customer Planning and Time Management: Time bound project management is essential Action oriented: Matrixed organization requires all stakeholders to be constantly engaged to enable progressing the project tasks Drive for Results: Digital Sales Growth and Customers Utilizing Emerson Digital Solutions will be KPI's constantly monitored and worked upon
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