Senior Patient Service Officer
Job Description
The Role . Ensure patients are registered promptly and details are correctly captured in the system . Ensure accurate tagging of Corporate / Insurance / Government and any other direct billing in system . Ensure all appointments are captured accurate The Role . Ensure patients are registered promptly and details are correctly captured in the system . Ensure accurate tagging of Corporate / Insurance / Government and any other direct billing in system . Ensure all appointments are captured accurately in system and follow up with clients, doctors, and other departments promptly . Handle all enquires, transferring of calls, taking down important messages for follow up . File and revert reports, ensuring tracking of referral appointments, follow up appointments are fulfilled in accordance to policies . Ensure entries from the Doctors / Nurses and any other parties tallies with the billing and service rendered . Ensure bills are in accordance with contract requirement. Accepting correct LOG / Letter of Undertaking / Deposits for patients . Close all transactions at the end of the clinic operations. Ensure Daily Reports tally with cash collection and all cashless transactions Ensure amount written in CASH BAG tally with daily sales collection Qualifications & Experience Qualifications - Diploma in any disciplines - Higher NITEC certification in Business Administration - GCE 'O'/ 'N' level
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Job Detail
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Job IdJD1229135
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned