COMPANY DESCRIPTION NTUC LearningHub (LHUB\xe2\x84\xa2) was corporatised on 1 August 2004. Initially set up in 1982 as the NTUC Computer Training Centre, a division under the Skills Development Department of the NTUC Administration and Research Unit, the organisation has evolved to meet the burgeoning training needs of Singaporeans to continuously keep pace with the dynamic business economy. DESIGNATION : Senior/Product Manager
RESPONSIBILITIES
Job Responsibilities
Market Competitiveness
New Product Creation and Product Management
Strategic Partnership Management
Alignment with Government & Regulatory Requirement
Business Performance Reporting
Key Duties/Tasks
Market Competitiveness
Assesses market competition by comparing the product division\xe2\x80\x99s product to competitors\' products
Work with training unit, sales teams and connect with customers to evaluate product performance to develop product sales strategies.
Review existing product/packaging and recommend marketing communication messaging to defend/improve market share
Support the development of strategic sales proposals based on evaluation of business opportunities
New Product Creation and Product Management
Analyse market demand and supply forces, manage resources and time schedule for new product launches
Determine new product pricing by utilizing market research data (if available) and competitor\xe2\x80\x99s pricing versus development cost, cost of sales and corporate overhead cost to achieve targeted gross margins.
Introduce and market new products by developing integrated product rollout plans with training unit, sales, marketing and shared services teams.
Keep abreast global industry trends and education technology to identify new opportunities
Work with Training Manager to address customers\' requirements
Work with Training Manager to develop product solutions to support sales and client\'s needs
Strategic Partnership Management
Manage key partnerships to fulfil/exceed performance commitment
Develop regular communication channels with key partners, NTUC SEs and LM to build trust and confidence
Source and recruit new best-in-class partnerships to increase the product family or product division value proposition to customers
Alignment with Government & Regulatory Requirement
Monitor and evaluate impact of government initiatives and regulatory changes on the product strategies
Leverage on government initiatives and regulatory changes to optimize product offering and capture new market segment or improve existing market share
Business Performance Reporting
Analyse actual product sales data and provide short-term and mid-term product sales forecasts for management
Review product sales performance and recommend strategies and develop action plans to sustain or improve performance
Contributes ideas and provide support to organisational level initiatives
Promote and support the organization\xe2\x80\x99s service, productivity and innovation culture
Maintain professional and technical knowledge by participating in relevant conferences, reviewing professional publications and establishing personal networks
QUALIFICATIONS
Degree or the equivalent in Business Innovation & Management or other disciplines with at least 5 years of relevant working experiences
Candidates with product management experience in the training & education sector is an added advantage
Candidates with experience in the service industry is an added advantage
Possess ACTA Qualification is preferred
Experience in using social media/cloud-based applications and MS Office Application (Words, Excel & Powerpoint)
In depth knowledge of Product Division assigned product families
Knowledge in L&D consultation and TNA function
Knowledge in competitive analysis, market research and product management
Understanding of P&L management
Understanding of WSQ/SF and WSQ/SF requirements
Analytical skills for problem solving and decision making
Competency in using Microsoft Office for report writing and presentation
Personal effectiveness skills in time management and task organization
Customer focused and a service excellence mindset
Possess strong presentation and interpersonal communication skills.
Good team player with a willingness to learn
Ability to work independently and under pressure
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