Job Description

Country: Singapore

Location: 28 Teban Gardens Crescent, Singapore

Build a career with confidence

Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we\'ve led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do.

About the role

This position is for an entry-level professional in Customer Data Management, who compiles customer service data and customer problems conducts statistical analysis and develops recommendations for corrective procedures.

Key Responsibilities:

As a Service Coordinator, you\xe2\x80\x99ll be responsible for:

• Contract and work order creation in SAP and Salesforce according to SOP and policies
• Responsible for account receivable (AR) process
• Support end to end payment processes, from billing to payment collection from customers
• Support Banker\'s Guarantee, Insurance and Security Deposit Application
• Manages subcontractor and vendor invoicing and delivery processes, from PR creation to good receipts and invoicing
• Support Account Managers and Planners with monthly KPIs report and dashboards
• Partner with Service Manager & Service Operations Lead for technician timesheet consolidation and reporting
• Monthly consolidation of technician\xe2\x80\x99s allowances and incentives
• Support account managers in renewal processes such as quotation submission
• Managing of operations assets/fleet such as vehicles leasing and maintenance coordination

Requirements

We are looking for people who are in customer service/service coordination. If this is you, get in touch.

As a minimum you must have:

• Diploma/Degree in any field.
• Minimum 2 years of relevant experience.
• Experience in HVAC/manufacturing experience is an advantage.
• Familiar with SAP, SCDF and MS Excel.
• Good communication and time management skills.

Benefits

We are committed to offering competitive benefits programs for all of our employees, and enhancing our programs when necessary.

Our commitment to you

Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way.

Join us and make a difference.

Apply Now!

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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