Job Description

Company Description
The Bosch Group is a leading global supplier of technology and services, employing roughly 410,000 associates across 165 countries. Bosch's operations are divided into four business sectors: Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology. As a leading IoT company, Bosch offers innovative solutions for smart homes, smart cities, connected mobility, and connected manufacturing. It uses its expertise in sensor technology, software, and services, as well as its own IoT cloud, to offer its customers connected, cross-domain solutions from a single source. The Bosch Group’s strategic objective is to deliver innovations for a connected life. Bosch improves quality of life worldwide with products and services that are innovative and spark enthusiasm. In short, Bosch creates technologies that is “Invented for life.”


JOB DESCRIPTION:

• Provide CCTV, Card access security service and support include backend systems.
• Second Level Support - Provide Solution and alternative on resolving technical issues

• Provide service and support for CCTV, Card access & Cyber Security (Genetec, Milestone, BVMS, Avigilon, Bosch PA, eVMS, Intercom, UVSS)
• Provide preventive maintenance support technically, method, checklist and guidance during the initial phase
• Maintain customer satisfactory and anticipate situation to fulfil service level agreement
• Ensuring backup of camera images are in order and no security risk will be compromised by the security system based on contract
• Able to apply technical knowledge, analytical and ingenuity to develop solutions for technical problems
• Able to take ownership and responsibility of the work till job closed
• Implement contingency plan for contracted customer on their backend systems

• Diploma or Degree in Electrical and Electronics Engineering or in relevant field
• 2 years of working experience in security system
• Proficient in English (both written and verbal)
• Good discipline in Electrical and Electronic practice
• Good customer service skills
• Expert in Cyber Security, CCTV, Card access security system, intruder detection system and PV system