Job Description

Why join
Launch your banking career helping organisations manage money better. Be the face, voice-and future-of Singapore\'s longest established bank. We\'ll equip you with everything you need. Structured training. Award-winning products. World-first services. And just as you\'re there for customers, we\'re there for you. With all the support you need to advance your own personal professional goals. It\'s just the beginning.
How it works
Establish longstanding trust. Provide the prompt after-sales support on our business banking products and services. Deliver exceptional experiences across our corporate customer profiles, ranging from small-medium enterprises to large corporates. You\'re adaptable - comfortable working around uncertainty and change. You enjoy collaboration and enabling the success of others in a supportive and inclusive environment. Most importantly, you place your customers at the heart of what you do.
What you do
You\'ll provide after-sales service to corporate clients with proactive service solutions in Loan and Time Deposit. Key assignments include monitoring of loan and deposit maturity, contracting rates with customers and liaising with business partners to ensure transactions are processed timely. You\'ll be empowered to offer customers preferential rates and exception handling to delight the customers.
We\'ll provide the experience and exposure needed to shape your career journey beyond your current role. Candidates can look forward to gaining in-depth knowledge of back-office processes through investigation work and working with the different stakeholders in the Bank.
Who you work with
Global Commercial Banking & Global Corporate Banking serve the entire spectrum of customer segments. From large corporations to government entities and Financial Institutions. To help them achieve their potential, we offer simple, convenient, innovative solutions that take care of everything. From cash management to trade finance. It\'s all about finding and growing opportunity. For customers. Our people. And for you.
The Business Banking Commercial Service Centre (BBCSC) mains a consistent, post-sales support to our business customers: from large corporates, public listed companies, financial institutions to SMEs. We ensure and sustain a high level of customer satisfaction by delivering high quality service through well-received digital channels and touchpoints.
Who we are
Singapore\'s longest established bank, we\'ve been helping people and businesses get what they want from life since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.
Today, we\'re on a journey of transformation. Embracing technology and creativity to become a future-ready learning organisation. But for all that change, the entire focus of our organisation remains to be Simply Spot On. In everything we do.
And so whether you want innovate needs-based financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here.
What we offer
Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.

Qualifications
Who you are

• You possess a strong service-oriented mindset and the ownership to deliver excellent and customer service consistently
• Ideally, you have experience working in a banking or financial contact centre or customer service environment, but candidates without prior experience are also welcome to apply

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