Job Description

Job description:

Primary Responsibilities:
? Design, develop, and maintain ServiceNow applications and workflows according to business requirements, including custom applications, integrations, and automated solutions using JavaScript, HTML, CSS, and ServiceNow's proprietary languages
? Design and develop custom applications using ServiceNow App Engine, including creating data models, access controls, business logic, and user interfaces

Technical Skills Required:

? Strong proficiency in ServiceNow development, including experience with ServiceNow scripting using JavaScript, Business Rules, Client Scripts, UI Policies, and UI Actions
? Extensive experience with App Engine Studio and App Engine Templates for rapid application development
? Experience with ServiceNow's Service Portal custom development, including strong knowledge of AngularJS, Bootstrap frameworks, CSS and development of custom widgets
? Understanding of integration protocols such as REST / SOAP web services, authentication method such as OAuth / SAML and parsing of payloads in JSON and XML formats
? Proficiency in configuring and leveraging MID Server for secure on-premises integrations
? Proficiency in creating custom workflow using Flow Designer and Integration Hub for process automation
? Familiarity with ITIL framework and IT Service Management principles
? Experience in developing and deploying applications using Now Experience UI Builder
? Knowledge of Table Builder and configuring table relationships
? Understanding of App Engine security model, role-based access control and cross-scope access control configurations
? Experience with App Engine governance and deployment processes

Additional Requirements:

? ServiceNow certifications (Administrator, Implementation Specialist, Application Developer) are highly desirable
? Experience with Agile development methodologies and version control systems
? Strong analytical and problem-solving abilities with attention to detail
? Excellent communication skills for collaborating with stakeholders and documenting solutions

Key Responsibilities:

? Lead the technical design and implementation of ServiceNow solutions, ensuring they align with enterprise architecture standards and best practices
? Develop and maintain custom applications using App Engine that meet business requirements
? Design and implement automated controls and monitoring solutions
? Provide technical guidance and mentoring to junior developers and administrators
? Participate in code reviews and ensure quality standards are maintained throughout development
? Troubleshoot complex technical issues and provide timely resolution
? Create and maintain technical documentation for all developed solutions

Experience Level:

? Minimum 5 years of ServiceNow development experience
? At least 3 years of hands-on experience with App Engine development
? Bachelor's degree in Computer Science, Information Technology, or related field
? Demonstrated experience in implementing and customising ServiceNow modules in enterprise environments

Job Type: Full-time

Experience:

ServiceNow development: 1 year (Preferred) ITSM: 1 year (Preferred) * App Engine development: 1 year (Preferred)