Job Description

Responsibilities: - Support Windows and RHEL servers hosted in Nutanix/HyperV and AWS - 24x7 operation support and fast service recovery - AD administration, creation, modification, deletion of user Responsibilities: - Support Windows and RHEL servers hosted in Nutanix/HyperV and AWS - 24x7 operation support and fast service recovery - AD administration, creation, modification, deletion of user id, groups, permissions, gpo policy - Ensure all systems are configured and set up according to the agency security standards and requirement. - Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties. - Perform change management and service request related to client platforms. - Monitor and ensure all SLAs are met - Review logs and taking the necessary remedial and corrective measures - Document & maintain the configuration of the systems/applications - Ensure the backup and restoration services are functioning - Ensure antivirus definition are up to date - Perform monthly and ad-hoc patching and ensure all systems do not have vulnerabilities, operational and application issues after each upgrade and/or patch application - Initiate and maintenance of SOPs and checklist for system administration based on daily, weekly, monthly, quarterly, bi-annually, annually - Generate reports for monthly/quarterly/annual review of privilege accounts and periodic access rights review for all systems - Monitor and finetune the performance of the system e.g. cpu, ram, harddisk space - Manage and maintain system tools and other scripts to manage, automate scheduled tasks/jobs, log extraction, data extraction/transfer for rapid elasticity of systems administration operations - Change or fine-tune Operating System and Microsoft Middleware software parameters to improve performance and/or fault remediation - Initiate and coordinate all hardware and software maintenance activities required to upkeep the availability, security posture and productivity of the IT infrastructure - Raise incidents/change request and work with respective principal/third party vendors till closure - Liaise and work with the application, network, security team and third-party vendors on new installation, upgrade projects and ongoing issues - Adhoc task based on operational/project requirement Requirements - At least 3 year(s) of working experience in the related field is required for this position. - Comprehensive knowledge in Windows Server 2019, 2016, RHEL 8, Nutanix, HyperV, AWS, Microsoft AD, DNS, SQL2019, 2016, IIS, Exchange 2016, SFTP, Sharepoint, Ansible, Powershell, Websphere, Solarwind, CAPAM, Trendmicro AV - Certification in MCSE, MCSA, RHEL and AWS would be an advantage - Good analytical and problem-solving skills - Good communications skills (both verbal and written) - Possess initiative with positive working attitude - Responsible and take ownership of issues/task assigned