Job Description

Location Singapore, North East

Planning Area
SELETAR

Job Type
Permanent

Salary
$3,500 - $4,500 Per Month

Date Posted
6 hours ago

Expiry Date
14-Jun-2022
Additional Details


Job ID
185885

Job Views
1

Roles & Responsibilities Job Summary:

• The Shop Visit Coordinator manages the maintenance of the engines and engages all the stakeholders (from different functions and sites) to fulfill the commitment in terms of TAT and cost from engine removal until ready-to-install. As such, he/she is responsible for consolidating the solution that allows, throughout the maintenance activities, to meet the objectives of the shop visit in terms of both TAT and costs, and having it validated.

:

• Has a complete vision of the engine maintenance operations flow and takes all decisions and actions necessary to fulfill the commitment to the customers and to the shop’s production planning.
• Reports on the maintenance operations evolutions to the internal and external stakeholders. He/she is the prime interface for any questions from leadership as to engine status and is accountable for raising critical items/help needed to program team / leadership.
• In the event investigations or sick bays are required, he/she ensures that the decisions taken are in line with the commitments made in terms of TAT and cost.
• Ensure initial workscope and extension are compliant with the process and program’s guidelines.
• Act as the industrial operations representative within the Customer Team. He/She is the main interface between the customers and the shop. He/She makes sure that the shop receives and reports all the information needed.
• Organize Customer visits in shop.
• Validate industrial gates are passed
• Track invoicing delays and quality standard compliance in line with contract obligations.
• Drive Risk analysis and associated mitigation plan for wing-to-wing maintenance operations.
• Drive the engine maintenance costs and therefore contribute to the contract profitability optimization.
• Follow up commercial disputes and ensure resolution with customers.
• Works on best practices to allow quick and smooth hand-offs among several stakeholders.

Required Skills:

•  Highly effective communication skills
•  Strong organizational and time management skills
•  Computer Skills – Microsoft Word, Excel and Powerpoint
•  Self-starter with ability to work under pressure to deliver targets on time
•  Cross-cultural experience and ability to work in different cultures with successful outcome
•  Able to work independently, meet tight deadlines and work under pressure with minimum supervision.

Education and Experience:

• Bachelor’s Degree
• More than 3 years of experience in customer service
• Some knowledge of aircraft engines
• Aerospace experience will be an added advantage

Tags
shop visit coordinator shop visit coordinator