Job Description

1

Main purpose of job:

In September 2023, the UK and Singapore launched the Strategic Partnership, setting the direction of the UK-Singapore relationship out to 2030.

To support the delivery of this partnership, the British High Commission (BHC) is looking for a Communications Manager for Public Diplomacy and Internal Communications.

You will be a seasoned campaigner with experience in delivering high-impact campaigns and events on both digital and on-ground platforms.

You will drive effective and impactful public engagement, delivering impact for and promoting the BHC and His Majesty\'s Government (HMG) in line with our strategic objectives.

You will ensure our internal communications are effective, empowering and values-led.

Roles and responsibilities / what will the jobholder be expected to achieve:

The role holder will: * Effectively and creatively communicate the soft power priorities of HMG and strategic priorities of the BHC in Singapore to a Singaporean audience, through campaigns, events, and partners;

• Develop and drive internal communications, ensuring consistency of brand and messaging internally, supporting leadership and change processes to communicate effectively;
• Develop an effective, responsive and dialogue-based communications approach with the British community in Singapore;
• Develop and apply branding materials to support communications activities and;
• Work flexibly with the rest of the communications team to deliver excellent communications products for the British High Commission.

You will be challenged to plan and deliver ambitious projects to protect, project and promote the UK in Singapore. You will:

• Develop and deliver the High Commission\'s public diplomacy strategy by designing and delivering innovative campaigns and events in support of our strategic objectives. Develop creative and effective ways to promote the UK\'s objectives through soft power, including education, culture, the arts and sports;
• Identify milestones and significant events throughout the year for public diplomacy initiatives that benefit the UK-Singapore bilateral relationship, and then deliver impact around and through them;
• Secure sponsorships and partnerships that extend our reach;
• Evaluate campaigns and use evaluation data and insights to better understand audiences and feed into the wider strategic communication plan;
• Develop a network of relationships - including but not limited to social, arts and culture groups to facilitate our public diplomacy efforts, and facilitate delivery of BHC goals;
• Drive the BHC\'s relationship with the British Community in Singapore, ensuring stakeholders are informed of and included in relevant activity;
• Develop and manage the internal communications platforms at the High Commission through high quality communications materials. Support senior leaders in the High Commission and collaborate with colleagues to ensure that our internal communications are aligned with our values and objectives;
• Ensure consistency of branding and communications across internal and external facing products;
• Lead colleagues and teams across the High Commission to integrate public diplomacy and internal communications into their work.

Essential qualifications, skills and experience 1

Essential on Arrival:

• Determined, self-sufficient, enterprising and team-oriented individual who is driven by an interest in public diplomacy and international relations.
• Bachelor\'s degree or equivalent in a related field.
• Significant experience of developing and delivering successful public communication or public diplomacy campaigns.
• Events management experience, comfortable designing and delivering public-facing and internal events.
• Excellent programme management skills; effectively managing resources, competing priorities and multiple projects to successful delivery.
• Ability to effectively manage complex stakeholder relationships, both internally and externally, with the ability to influence, negotiate and represent the organisation at a senior level.
• Flexible and prepared to contribute to the wider work of the British High Commission.
• Experience of communicating through a variety of mediums, including digital and new media, and non-traditional engagements.
• Enthusiastic, energetic and highly creative team player with a passion for public diplomacy.
• Strong communication skills - written and oral, able to communicate effectively in English.

Desirable qualifications, skills and experience 1

Desirable:

• Knowledge of the Singapore political and media landscape.
• Ability to communicate in Mandarin, Malay or Tamil languages.

Required behaviours 1

Seeing the Big Picture, Managing a Quality Service, Delivering at Pace, Communicating and Influencing, Working Together

Application deadline 1

31 December 2023

Grade 1

Executive Officer (EO)

Type of Position 1

Full-time, Permanent

Working hours per week 1

37.5

Region 1

Asia Pacific

Country/Territory 1

Singapore

Location (City) 1

Singapore

Type of Post 1

British High Commission

Number of vacancies 1

1

Salary Currency 1

SGD

Salary 1

5,211

Start Date 1

26 February 2024

Other benefits and conditions of employment 1

Benefits:

We offer a competitive package, which includes basic salary of SGD 5,211 per month and a generous annual wage supplement (as part of total guaranteed remuneration) of an additional 2 months\' salary paid out in December each year, Central Provident Fund (CPF) payment in lieu for non-Permanent Resident foreign nationals, 23-days annual leave entitlement and a health insurance plan. The basic salary is non-negotiable.

We have a generous leave offer including: 23 days annual leave, increasing to 25 after 5 years\' service, with the option to carry over up to 12 days into the subsequent leave year; 14 public holidays; generous maternity and paternity leave; and childcare leave.

We offer medical insurance to support staff with the high costs of healthcare in Singapore and periodic reimbursement for the cost of eye tests and replacement eye wear.

Learning and development opportunities:

We offer time and financial support for the successful candidate to take advantage of professional learning and development opportunities inside and outside of the organisation.

The BHC has an active Learning & Development Committee which works hard to provide a comprehensive L&D offer. There is a wide range of options available for personal development including training courses, coaching and mentoring, job-shadowing, presentations and learning sets. Staff have access to a wide variety of online resources through the International Academy and Civil Service Learning. Staff are strongly encouraged to take advantage of all available opportunities.

All new hires undertake a workplace induction and there are a number of mandatory e-learning courses that must be completed in order to pass probation.

Working Patterns:

Normal working hours are 37.5 per week: 8.30am to 5.00pm from Monday to Friday.

Some weekend work, advising or responding to stories and/or events when necessary. Time off in lieu will be given when this is necessary.

BHC Singapore supports and promotes flexible working as a crucial part of our inclusive offering. The BHC currently allows staff to work flexibly at home for up to 40% of their time.

Other Information:

In addition to the duties which this job normally entails, you may from time to time be required to undertake additional or other duties as necessary to meet the needs of the High Commission, including playing a part in the corporate life of the mission and supporting any crisis response.

No accommodation or relocation expenses are payable in connection with this position. You must have or be able to obtain a local work permit which we will sponsor.

Staff recruited locally by the British High Commission are subject to terms and conditions of service according to local Singapore employment law.

Employment offers are subject to successful clearance of pre-employment checks. Only short-listed applications will be called for personal interviews.

The British High Commission is an equal opportunities employer and does not discriminate on grounds of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation. Our values of Collaboration, Opportunity, Respect and Excellence (CORE) are our guiding principles. We aspire to live our values consistently in order to make the British High Commission a great place to work where staff feel valued, supported and inspired to be their best. To learn more about the Commission, watch .

Please note that all successful candidates will be expected to serve a minimum of 6 months in their new role before being eligible to apply for further positions within the British High Commission.

Additional information 1

Please note that the deadline for applications is 23:55 on the day mentioned in the above field \xe2\x80\x9cApplication deadline."

Please be aware that the deadline for submitting applications is considered to be the time zone for the country where the vacancy has arisen.

We advise you to allow enough time to complete and submit your full application since only applications completed and submitted before the deadline will be considered.

All applicants are required to mandatorily fill the online application form completely including the employment and educational details, experience, professional skills and behaviour-based questions. We will be thoroughly reviewing the applications and incomplete form in any respect may not be considered while shortlisting for the next stage.

Only shortlisted candidates for interview will be contacted. Interviewees will be assessed on the core behaviours/qualifications listed above. Unsuccessful candidates will be notified via the system in due time.

Appointable candidates who were unsuccessful may be placed on a \'reserve list\'. If during the reserve period of 6 months the same or a largely similar role becomes available, that role may be offered to the second or subsequent candidate.

For inclusivity and diversity, please remove the following personal information when uploading your CV: name, address, email address, age, date of birth, gender, and nationality.

The start date mentioned in the job advert is a tentative start date and the successful candidate will be required to undergo security vetting procedures. Any offer of employment will be subject to the candidate achieving suitable clearances.

Please be aware that you will only be able to apply to vacancies for Country Based Staff roles with the British Government through this official tal.net site (operated by Oleeo). Jobs may be advertised on third party websites, however our adverts will always link back to the official tal.net site. If you complete and send an application through any other site, we will not receive it.

HM Government