Job Description

Job Responsibilities

• Primary responsibility is for daily operations of these service points, including front counter services, administrative, and operational matters, and partnering the Nurse Manager and

doctors to solve system and process issues. * Work with department managers to ensure a positive experience for patients along the continuum of care.

• Responsible for ensuring that facilities are patient-friendly, safe and clean.
• Work closely with Nursing, Operational Support Services and other stakeholders for Psychiatry specific clinic infrastructure and/or building improvement projects
• Responsible for achieving customer satisfaction targets in partnership with the Reporting Officer.
• Responsible for achieving the volume and financial targets for the clinical services assigned, and be responsible for developing and carrying out business plans in conjunction with the clinical heads of departments/divisions to ensure that goals are reached.
• Responsible in procuring and management of logistics needs for business.
• Manage a group of non-nursing staff providing customer services in service points, jointly with Clinic/Nurse Manager and conduct appraisals for these staff with inputs from the Clinic/Nurse Manager.
• Responsible for communication between staff and leadership of the hospital.
• Perform any other duties as assigned by supervisor

Job Requirements

• Basic Degree with related working experience.
• Analytical and with good communication skills (written & spoken).
• Positive, motivated and able to perform under pressure.
• Has initiative and able to work independently.
• Service-oriented and customer-focused.

Only shortlisted candidate will be notified.To apply, please visit to www.gmprecruit.com and search for Job Reference: 247896GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: Jaremy Ong | Registration No: R1876766

The GMP Group