Job Description

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging - where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world - helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.



As a software engineer within Technical Communications Services (TCS), Visa\'s global content development team, you will assist in building new content delivery solutions, enhancing our publishing platform, and collaborating with our global team of technical writers. Our new publishing platform is helping us transform how we deliver technical content to Visa\'s clients. You will be a key member of our team as we ensure the continued development of innovative and ingenious solutions for our clients. You will work closely with our development lead and other technical teams within Visa to design and develop new content delivery solutions to ensure that Visa\'s clients and staff have the information they need to process payments across the Visa network smoothly and seamlessly.

As a software engineer with TCS you will:

• Work closely with the publishing platform product owner to translate requirements into solutions.
• Have significant influence on our strategy by helping define and build the next wave of technical content delivery solutions.
• Use your sharp design and coding skills to create new innovative and ingenious solutions to deliver the right technical content at the right time in the right way in the flow of work.
• Be motivated by building elegant and maintainable solutions that get the job done with minimal complexity.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

Basic Qualifications

• Have a proven-track record within a technical position to produce innovative and simple solutions to complex problems.
• Be an established self-starter who possesses a drive to initiate change, raise the technical bar and deliver results.
• Have expertise in DITA, XSL and the DITA Open Toolkit.
• Be familiar with document authoring and XML authoring tools (Oxygen, XMetaL), document repositories (Tridion Docs, Ixiasoft, AEM) and dynamic delivery platforms (FluidTopics).
• Have expertise in application integration, customization, configuration, content processing automation
• Have experience working with:

• XML transforms
• YAML, JSON or Swagger and transforming content from and into these formats.
• Be passionate about supporting content creators.
• Be comfortable challenging the norm, always on the lookout for new technologies and working with others to implement these into the authoring or delivery process.
• Have excellent interpersonal skills and enjoy working in a highly iterative, agile and collaborative team environment.
• Have a BS in Information Systems, Computer Science, or a related technology-focused field.

Preferred Qualifications

Have experience working with:

• Python
• Making content accessible (WCAG 2.0)
• Antenna House

Additional Information

Work Hours: This position requires the incumbent to be available during core business hours.

Travel Requirements: This position requires the incumbent to travel for work 0% of the time.

Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers, and reach with hands and arms.

Additional Information

Visa has adopted a COVID-19 vaccination policy. As a condition of employment, all employees based in Singapore are required to be fully vaccinated for COVID-19, unless a reasonable accommodation is approved or as otherwise required by law.

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa