Strategy, Sales & Operations Analyst

Singapore, Singapore

Job Description


At Glints, we are building the #1 tech-enabled recruitment and career discovery platform in Southeast Asia that helps people and organizations realise their human potential by joining great organisations, learning the right skills and building great teams. We’re looking for a Regional Data Analyst to join our Business Operations team, to help grow our mission in Asia. The person will develop and implement data collection systems and databases, lead data analysis and visualization, and support insight generation and problem-solving for the Operations team, to ensure world-class operational excellence and deliver on Glints’ “Toyota for Talent” value promise. What You’ll Be Doing

  • Support the Operational team’s transition from manual data entry systems to an automated, end-to-end structured data system
  • Implement short-term work-arounds to solve immediate pain points, while simultaneously building and implementing long-term, sustainable data collection & analysis solutions
  • Extract and configure data from data tables in back-end database/data lake
  • Design, build, and drive adoption of data dashboards for the tech-enabled Operations team, such as pipeline management and conversion funnel metrics
  • Build data dashboards to monitor sales team performance and efficiency metrics (e.g. time-to-fill, fill-rates)
  • Lead the generation of weekly analytical reports for Operational teams, leveraging data from our internal product
  • Synthesize business intelligence to provide critical business insights for the Operational Excellence function
  • Partner with and support country leads to generate ad-hoc data analysis requests and diagnose root causes of operational pain points (e.g. root cause of decline in sales team activity or reduction in time to fill)
  • Derive insights from historical data to direct operational teams’ focus (e.g. optimizing sales team efforts based on analysis of fastest time-to-fill jobs)
  • Maintain documentation of data points (Amplitude by EO-Q2, and others including A/B testing tools, heatmaps etc)
  • Provide insights from data investigation & product performance analysis by working closely with Product Managers. These insights will influence and improve the tech-enabled recruitment product
Who We Are Looking For
  • You live and breathe data analysis and data-driven problem solving, and are known for your analytical chops
  • You excel at analyzing large quantities of data, accurately diagnosing root cause problems, and generating insights to inform operations and business results (SQL, tableau, advanced excel modeling must-have; Python a plus)
  • You have experience in building data systems and dashboards; a history of “hacking together” systems for automating data collection and analysis, as well as building long-term sustainable systems architecture (e.g. integrated data model, CRMs, ERPs)
  • You have the ability to work with a high degree of urgency without sacrificing attention to detail
  • You are comfortable managing various workstreams simultaneously
  • You have a high degree of empathy and a strong ability to influence key stakeholders
  • You’re a strong communicator who can clearly articulate analytical findings
Qualifications
  • Possess 2-5 years of experience in Data Analysis, Data Analytics, Consulting, Business Intelligence, or similar role
  • Strong data analysis skills and experience with data programming languages and visualization software (excel, SQL, tableau, metabase, etc.)
  • Advanced excel modeling and data visualization skills
  • Self-starter
  • Strong analytical and problem-solving skills
  • Strong people skills
  • Ability to extract back-end data from the data lake, familiarity with manipulating data tables

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Job Detail

  • Job Id
    JD1098236
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Singapore, Singapore
  • Education
    Not mentioned