Job Description

HOW MIGHT YOU DEFY IMAGINATION? If you feel like you’re part of something bigger, it’s because you are. At Amgen, our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies. We are global collaborators who achieve together—researching, manufacturing, and delivering ever-better products that reach over 10 million patients worldwide. It’s time for a career you can be proud of. Live What you will do Let’s do this. Let’s change the world. In this key role based in Singapore, you will report to the Regional Supply Chain Lead within the Southeast Asia organization and will be a member of the Singapore and Malaysia leadership teams. You will maintain, and improve Amgen’s supply capability in Singapore and Malaysia while ensuring Amgen’s products are delivered to customers/patients in good quality, on time, in full, and with cost effectiveness. Responsibilities:

• Supply/Demand Planning
  • Facilitate country level S&OP /IBP meetings.
  • Engage Commercial Product Managers, Finance, and distributors to ensure volume demand forecasting to appropriate forecast accuracy levels
  • Responsible for demand planning process. Submit demand forecast to Regional/Global Planning.
  • Collect/verify replenishment orders from the country and submit to supply site.
  • Manage the safety stock level at country LSP (Logistics Service Provider), to ensure continuous supply with optimized cost.

• Launch and Lifecycle Management
  • Develop country implementation plan of product launches and lifecycle changes together with internal (Regional/Country Operations Lead, Regulatory Affairs, Quality, Marketing) and external (Distributor or LSP) parties. Ensure supply plan is aligned with the variation changes. Risks are identified, communicated, and mitigated properly.

• Logistics
  • Coordinate shipments to the country with the supply site, the forwarder, and the distributor/LSP.
  • Oversee the logistic process (receiving, storage, outbound shipments, etc.) of the country distributor/LSP.
  • Oversee the in-country distribution to ensure Amgen products are handled according to quality and cold chain requirements and in compliance to GDP.
  • Build in-country cold chain distribution capability if required. Conduct LSP/distributor training related to distribution procedures if required.
  • Coordinate the in-country planning and logistics requirements for launch of new commercial products.
  • Manage the logistics cost and proactively seek efficiencies.
  • Develop and maintain excellent relationships with internal and external customers.
  • Ensure country Import/Export requirements are met to ensure trade compliance (e.g., License per Import, Reporting requirements, etc.).

• Continuous Improvement
  • Optimize processes and procedures to allow flawless execution of supply chain activities.
  • Develop and maintain Standard Operation Procedures or other form of work instructions.
  • Own NC/CAPA and oversee Corrective/Preventative action.

• KPI/Reporting
  • Manage monthly update and reporting of country-level planning and logistics KPIs to the region

• Other activities as required
  • Some travel
  • Some out-of-hours teleconferences

Win What we expect of you We are all different, yet we all use our unique contributions to serve patients. The supply chain professional we seek is a leader with these qualifications. Qualifications:

• Bachelor Degree in Business, Supply Chain Qualification, MBA or similar
• 5-7+ years functional supply chain experience, preferred with major pharmaceutical companies
• Fluent in English, in both speaking and writing; Chinese/Malay fluency would be beneficial

Knowledge

• Pharmaceutical supply chain management
• GMP/GDP
• Cold chain management
• Market entry
• Experience in dealing with major pharmaceutical distributors and logistic service providers
• Interaction and working in diverse cultures
• Above-country reporting and stakeholder management
• Service level agreements and legal contracts
• Measure and drive change through data analysis
• ERP system, experience in SAP implementation is preferred
• Planning system such as SAP/APO or RapidResponse

Skills

• Motivated self-starter, able to influence change in an ambiguous environment
• Ability to troubleshoot complex operating system problems.
• Time-management aptitude
• Team building and motivational skills
• Analytical and problem-solving skills
• Proactive networker
• Effective verbal, written, and listening communications skills
• Attention to detail and high level of accuracy
• Very effective organizational skills
• Ability to architect, code and implement a variety of solutions
• Pragmatic problem solver

Join Us If you're seeking a career where you can truly make a difference in the lives of others, a career where you can work at the absolute forefront of biotechnology with the top minds in the field, you'll find it at Amgen. Amgen, a biotechnology pioneer, discovers, develops and delivers innovative human therapeutics. Our medicines have helped millions of patients in the fight against cancer, kidney disease, rheumatoid arthritis and other serious illnesses. As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other but compete intensely to win. Together, we live the Amgen values as we continue advancing science to serve patients.