Job Description

As a part of the Colleague Experience Group we strive to provide a great colleague experience every day. We obsess over understanding the colleague experience at a deeper level to co-create simple and great ways of working that enable everyone to be and deliver their best. We make a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision.
How will you make an impact in this role?

• Handle the end to end lifecycle of recruitment
• Provide Best in class experience to both Hiring Leaders & Candidates by being a trusted advisor
• Use the latest tools and technologies to source and attract top talent
• Source and develop passive candidates through networking, complex internet searches, social media, research, etc.
• Maintain applicant tracking system to ensure data integrity and compliance
• Coordinate candidate pre-employment checks and serve as the primary contact to ensure timely and proper facilitation of candidate status
• Accountable for all new hire processes including offer letter generation/delivery, and follow-up; ensures all aspects of the new hire process are timely, accurate and lead to a positive experience for all involved
• Respond to all internal or external recruiting-related inquiries with a sense of urgency, and directs/escalates to the proper source for information and follows up as appropriate
• Driven to contribute for success of broader Global Talent Acquisition (GTA) priorities Qualifications
• Prior experience in developing and maintaining positive relationships with key partners, hiring managers and cross functional contacts in a global operating environment
• Validated results in sourcing and/or recruiting
• Data-driven with a knack for compiling, interpreting, and communicating data
• A creative view of recruiting
• Result-oriented attitude with ability to meet deadlines in a fast-paced environment
• Proficient with an applicant tracking system
• Possess excellent interpersonal skills, both written and verbal
  

Experience

• Four+ years of related full lifecycle recruiting experience
• Experience utilizing current TA technologies (CRM and ATS)
• Experience in recruiting Analyst to Director level professionals
• Ability to interface with candidates in an engaging and persuasive manner
• Ability to partner with, advise, and influence Hiring Leaders in a consultative manner to foster long-term relationships
  

Preferred Qualifications

• In-depth knowledge of the TA landscape in the technology or finance industry
• Experience working in a compliance driven organization
  

Key Skills

• Excellent communication, collaboration, influencing, and problem-solving skills
• Segment and industry-specific knowledge
• Ability to effectively manage relationships
• Ability to effectively partner with ancillary groups supporting TA processes
• Ability to make logical decisions in a complex environment
• Ability to work in a high volume environment, handle multiple tasks, and prioritize accordingly
• Ability to influence at the highest levels
  

Education

• Bachelor’s degree or equivalent
  

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Why American Express?
At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day. We back our colleagues with the support they need to thrive, professionally and personally. That’s why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.