Job responsibilities:
• Communicates suitable options for resolution in a well-timed method.
• Provide excellent customer service and ensure customer satisfaction.
• Answer professional inquiries, as well as ask people to obtain a full understanding of what information are being needed.
• Ability to exercise good judgment to handle calls appropriately.
• Resolves telephone messages and delivers information and facts/recommendations to users.
Job Qualifications:
• At least an HS/SHS graduate
• With or without BPO experience
• Must have strong verbal and written English communication skills
• Amenable to working onsite
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