Job Description

What you will be working on:[Key Responsibilities]: You will gain knowledge and experience in HR business processes and technology by supporting the Engagement & Change team in: \xe2\x80\xa2 Building good relationships and rapport with agencies and work closely with agency leads and various stakeholders to transform user experience and improve user satisfaction. \xe2\x80\xa2 Identifying opportunities for business process re-engineering (BPR) initiatives for productivity improvement, via transforming, streamlining and continuous improvement of work processes. \xe2\x80\xa2 Collaborating with agency leads and IT teams to resolve Workday issues and improve user experience, and ensuring solutions are viable and consistent across all agencies. \xe2\x80\xa2 Creating Workday guidelines and manuals, as well as conducting training for users. \xe2\x80\xa2 Conducting regular Workday reviews and generating reports on efficiencies and improvement areas. \xe2\x80\xa2 Structuring and prioritising agencies\' Workday requirements and communicating plans with stakeholders for review, approval and implementation. Two key projects that the successful candidate will participate in: - Cumulus HCM Microsite - Cumulus HCM ServiceNow Knowledge Management Portal The successful candidate may also need to provide covering support to the functional team to attend to System Service Requests on a regular basis.What we are looking for:[Competencies Required]: An ideal candidate should possess the following: \xe2\x80\xa2 [HR Policies and Processes] Sound understanding of HR policies and hands-on experience in HR processes, and the ability to translate and incorporate them into the HRIS. Knowledge of Compensation and Performance process, and Public Service HR policies and practices would be an advantage. \xe2\x80\xa2 [Experience in Enterprise Systems] Experience in managing data, HR transactions and processes in HRIS. Prior experience in implementation and/or maintenance and improvement of HRIS, especially Workday, would be preferred. \xe2\x80\xa2 [Working Effectively with Stakeholders] Ability to engage stakeholders to understand their issues, identify gaps, gather feedback, work with System Integrator and Central Team colleagues on possible solutions, and communicate solutions to stakeholders effectively. You should possess good written and oral communication skills and documentation skills. \xe2\x80\xa2 [Thinking Clearly and Making Sound Judgements] Ability to work in ambiguous situations and consider issues from a long-term operational perspective to identify opportunities/gaps, and address these from a user-centric perspective. You should be comfortable with co-solutioning and implementing solutions/new initiatives. \xe2\x80\xa2 [Project and Change Management] Good planning skills to manage milestones for HRIS annual maintenance and new initiatives. Ability to communicate with affected stakeholders and keep them engaged in the processes. You should also be comfortable with working in a fast-paced environment with tight timelines.About Public Service Division:[About PSD] The Public Service Division (PSD) aims to build a first-class Public Service for a successful and vibrant Singapore. We do this through public sector leadership development, capacity and capability building and the promotion of quality services at all levels of the Public Service. We are looking for outstanding candidates with the vision and passion to contribute to help shape Singapore. [Why Join Us] When you join PSD, you become part of a community that learns together and cares for one another. We look out for your well-being and partner you in your career growth. Being in the business of developing People and driving transformation makes our work deeply Purposeful. What you do will impact our public officers and agencies, and in turn make a difference to Singapore and Singaporeans. If you share our passion in reimagining the Possibilities and pushing boundaries to shape a first-class Public Service, we welcome you to join us! You can also connect with us via LinkedIn at https://www.linkedin.com/company/public-service-division |People, Our Pride| Service, Our Pledge | Integrity, Our Core | Excellence, Our Quest|

Public Service Division