Job Description

Headquartered in Singapore, vCargo Cloud (VCC) is the leading e-trade and e-logistics aggregator in Asia. We offer e-trade and e-freight solutions through our trade declaration portal and other valued added services to companies worldwide.

Backed by a team of experienced IT and logistics professionals, VCC revolutionizes the e-logistics marketplace by allowing businesses in the trade, supply chain and logistics industries to converge, exchange data, communicate and collaborate virtually on our cloud platform.

Our strategic partners include IE Singapore, SPRING Singapore, IDA, Singapore Logistics Association, CAAS and IATA to name a few.

To find out more about VCC's product and service offerings, visit

Responsibilities

• Perform permit declarations in an accurate and timely manner, that is compliant and meet with both Customs requirements and customer requirements.
• Liaison between the customer and data entry team to ensure timely response over calls & emails, and closure of jobs.
• Preparations of monthly KPI / performance reports for customers
• Preparation of SOPs for new shipments / accounts onboarded to GUUD
• Assisting in Logistics support with tasks including but not limited to:

• Import Breakbulk services
• Preparations of Delivery orders and other trade documents
• Preparations of reports for customers (daily/weekly/monthly)
• Customer Service support for key customers
• Handling and replying customer requests or clarifications via physical contact, email, phone or other means.

• Must possess good communication skills and have basic knowledge in Microsoft office
• A fast learner with good initiative and work attitude
• Proactive and team player
• Meticulous, ability to multi-task and able to work in fast pace environment
• Individual without experience may apply as training will be provided as out cost