Job Description

Job Overview: The Training Specialist requires excellent training skills and ability to plan, schedule and develop training materials, provide feedback and evaluate outcomes. Attention to detail is essential, as is the ability to adapt creatively and calmly to unexpected situations. The Training Specialist will be responsible for aspects of professional and operational training specific to the roles across the Company which includes, but is not limited to, instructional design and development, needs/gap analysis, course/class implementation and evaluation, the use of various training solutions including instructor-led, one-on-one, eLearning platforms, performance analysis, customer support and administration. The position is also responsible for the assessment of training and for the development, implementation, and evaluation of all training programs. To do this they will: Key Responsibilities:

• Organize or offer training sessions using lectures, group discussions, team exercises, structured learning experience, hands-on examples, and other training formats.
• Assess training needs through surveys, interviews with team members, or consultations with department heads and Training Manager.
• Develops, implements, and conducts on-site training courses, workshops and webinars. Helps the Training Manager in designing and creating training manuals, online learning modules, and course materials. Develop supporting materials, including but not limited to, presentations, hand-outs, training aids, paper and web-based systems documentation.
• Monitor and evaluate training programs to ensure they are current and effective. Tests trainees to measure progress and to evaluate effectiveness of training. Gathers and analyzes progress and results from training programs and prepares reports on findings.
• Responsible for coordinating all training activities including accessing appropriate personnel and resources; conducting and planning meetings with the Training Manager to introduce training courses; selecting co-facilitators as needed; preparing announcements; coordinating materials; monitoring program and/or seminar progress in order to evaluate content and faculty.
• Consults with department heads and Training Manager on problems that can be solved through training.
• Responsible for ensuring training and education participation databases are developed and maintained
• Program planning will include estimating costs, monitoring expenses, managing budgets and other financial resources and analyzing trends and making projections for future financial
• Reviews and analyzes evaluation results for future program planning.
• Assess training effectiveness to ensure incorporation of taught skills and techniques into employees work behavior
• Gathers, develops and makes available appropriate training resources and lesson plan material (e.g., books, DVDs, online resources, training manuals) for professional development and personal use
• Other relevant duties may be assigned from time to time.