Job Description

It started with one ridiculously good idea - Create a different breed of BPO! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion; exploring new technologies, being ready to handle any challenge in a moment's notice, mastering consistency in an ever-changing world - that's what it takes to get there. If that's something you want to be apart of, apply today!

The Learning Interactions Expert will:

• Develop learning content
  
  • Conceptualize the overall look and feel of digital learning lessons.
  • Produce development brief outlining the mood board and suggested interactions to be used in the lesson
  • Coordinate with the LX Design Team to recommend the best interaction or media to present the content.
  • Develop advanced instructional media which includes but not limited to: guided tool simulations, interactive lessons and assessments, motion graphics instructional videos, and game-based courses.
  • Utilize various graphics, video, and course authoring software to develop visually appealing and modern-looking instructional media. Apply visual design principles in every single output.

• 
  Manage the overall development
  
  • Lead the project team and keep track of the development progress.
  • Work with media developers to create the assets needed for the project
  • Report milestone progress, risks, and red flags to managers.
• Work with other workstreams
  
  • Work with the LMS team to set up the course page and upload the content
  • Work with the Design team to ensure reviews are done in a timely manner

• 
  Identify opportunities and lead initiatives to improve the team's processes and output.
  
  • Analyze the team's opportunities in developing learning materials.
  • Plan for learning sessions.
  • Facilitate learning sessions.

• Accomplish administrative tasks to help drive projects to timely and quality completion.
  
  • Maintain task and project trackers.
  • Participate in project meetings.
  • Provide updates to project team members.

The success of the Learning Interactions Expert is measured through:

• Adherence to project timelines outlined by the project lead/manager
• Presentation and application of innovative learning media within a specified period
• Contribution and impact of developed media to learning, measured by Kirkpatrick's Levels of Evaluation (Levels 1 to 3).

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Employees may be required to perform any other job-related duties as requested by their supervisor. All requirements are subject to possible modification to reasonably accommodate qualified individuals with a disability.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

TaskUs is an Equal Opportunity Employer