Vip Desktop Support Engineer

Singapore, Singapore

Job Description

Support VIP users in troubleshooting hardware and software issues for desktops, laptops, mobile devices, iPads, printers, and IP phones.

  • Manage end-user accounts, configurations, and access rights.
  • Perform system administration, device hardening, and lockdown to ensure security compliance.
  • Maintain and deploy standard device images.
  • Conduct 1-on-1 user briefings or awareness sessions for VIPs on new tools or policies.
  • Respond promptly to VIP incidents and requests, providing white-glove service.
  • Do compliance check and follow up
  • Coordinate with backend teams when needed to resolve complex issues.
Requirements:
  • Strong troubleshooting skills across Windows/macOS, mobile OS, and common office software.
  • Experience supporting C-level or senior executives preferred.
  • Excellent communication and customer service skills.
  • Familiar with network connectivity, drivers, and device compatibility testing

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Job Detail

  • Job Id
    JD1571268
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Singapore, Singapore
  • Education
    Not mentioned