Warehouse Customer Service Executive | Changi Job in CHRIS HUNTER

Warehouse Customer Service Executive | Changi

Singapore, Singapore

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Communicate with team memebers and our customers via both email and phone calls
Customer’s order and data processing on WMS (warehouse management system)
Verify operational documents with billing summaries to be sent to customers
Ensure that Customer Service operational documents properly
Liaise with operation team members to arrange any inbound / outbound activities within a set time line
Report irregularity encounter in the course of work to direct superior

Requirements

2 to 5 years of experience as Customer Service Officer in a warehouse environment
Basic knowledge / experiences on warehouse management system and documentation.
Experience with Documentation such as checklists, temperature / RH reports
Able to compile KPI reports periodically
Able to verify the billing reports to our customers as well as service agreement

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