Responsibilities: Provide IT service desk and customer support via email and phone. Handle user requests and incidents in English and Mandarin. Troubleshoot and resolve basic IT technical issues. Document cases accurately and follow up until resolution. Requirements: Proficient in English…
Key Responsibilities: • Functional Support: o Understand business needs and translate them into technical requirements. o Analyze and design for new enhancements and/or existing functionalities. o Data mining and testing to ensure new enhancements and/or existing functionalities to meet business…
Position Overview: The IT Infrastructure Transition Project Manager will lead and manage the end to end transition and migration of IT services across multiple technology platforms. This role involves overseeing service implementation, device onboarding onto monitoring platforms, service desk transition,…
Key Responsibilities: As a Scrum Master, you will be responsible for enabling the effective functioning of a software development team using Agile methodologies. Your day to day activities will include coaching and mentoring the Scrum Team, removing barriers to successful…
Job Summary: We are seeking a highly experienced and strategic professional to serve as the Senior Director – Global Head of Regulatory Reporting & Compliance Governance . This is a global leadership role with cross functional oversight of regulatory reporting…