Key Responsibilities: 1) Guest Assistance Assist guests with ticket redemption upon arrival at the counter 2) Tour Coordination Guide guests to board the sightseeing bus and DUKW boat and ensure smooth onboarding 3) Bus Onboarding Support Provide directions and assistance…
Responsibilities: Oversee the counter operations, identifying ways to enhance efficiency and customer service and report findings and improvements directly to the Head of Department Ensure the counter and operation areas are stocked with necessary supplies, including tickets, brochures, and safety…
Responsibilities Answer inbound calls to assist customers, agents and internal staff in a clear, friendly and professional manner while adhering to established company and department guidelines. Meet performance metrics to include quality of call and call efficiency. Escalate customer service…
Key Responsibilities: 1. Perform regular checks on engine oil, radiator water, fan belts, tyres & battery water. 2. Conduct additional checks for boats including centre and rear hydraulic oil, propeller shaft condition & water and oil level inside the hull.…