Job Description

ABOUT FAIRMONT SINGAPORE AND SWISSÔTEL THE STAMFORD At RC Hotels, we believe the best hospitality experience starts with having great and happy colleagues! We are looking for a diverse group of passionate individuals to join our two iconic hotels with 13 restaurants and bars; one of Asia’s largest and award-winning Willow Stream Spa; and the cutting edge Raffles City Convention Centre. Come and be a part of the RC family, and let us work with you to build a dynamic and fulfilling career where everyone will have equal opportunities for growth and success. Take the step to be a part of something big today, we’d love to hear from you! Accounts Assistant, Credit Summary of Responsibilities:

• Take responsibility for Airlines accounts.
• To ensure that aging does not exceed more than 60 days and monitor for over credit limit and to follow up any remaining outstanding payment
• Liaise with clients AP department for payments by the end of every month or as and when required
• Print SOAs for the following accounts: Local Travel Agents, Overseas Travel Agents, Airlines and Corporate Accounts at the start of every month and email to clients
• Posting of payment received from Adyen
• Charging of Pre-auth/guarantees received through SecurePay
• Ensure all bookings that require prepayments are charged
• Report any invalid cards from TA portals/guests to Reservations
• Work closely with Front Desk and Reservations departments to ensure that the guest reservation, room rate, payment mode and other billing arrangements are accurate
• Login to Vigitrust portal to perform daily checks on terminals.
• Assist in uploading of terminals in Vigitrust portal
• Clear the credit generic e-mail and reply to guests’ request or enquiry
• Research, investigate and resolve disputes and discrepancies raised by DBS/Amex/any other relevant parties

Requirements:

• Candidates without Accounting experience are welcome
• Proficient in Microsoft Office
• Service oriented with an eye for detail
• Ability to work independently under pressure and with an eye for details

Our Commitment to Diversity & Inclusion:
We are an inclusive company and what we really is to attract, recruit and promote diverse talent. Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS We regret to inform that only shortlisted candidates will be notified.