Job Description

What you will be working on:Management of ICT Application Contract and Operating Budget Manage ICT Application contracts to ensure the project/application vendors meet contractual obligations. Track the projects\' expenditure and ensure meeting the agreed budget utilisation. Provide administrative support to all aspects of ICT procurement from seeking budget, calling tender/request for quotation/small value purchase, evaluation and award; raising purchase requsition/order, goods receiving, invoice tracking and verification/certification. Manage and monitor defects, issues and incidents of Authority's IT applications and services to meet the agreed service level agreement. Develop guidance, process and procedures to continuously improve incidents management, escalation and system monitoring. Provide application support in all stages of IT application life cycle. Management of ICT Application Security and Compliance Ensure compliance to Application Architecture, Agency IT Policies and Government IM8 policies relating to ICT Application services. Ensure security patches on ICT Application are timely updated in accordance to IM8 policy. Perform user access provisioning and conduct user access control. Carry out periodic user access review and log review. Facilitate and support IT audit activities with relevant parties. Manage and support ad-hoc security scans, patches and other security measures when required. IT Operations Support Resolve escalated IT cases in an accurate and timely manner. Collate and report IT applications and operations statistics. Manage, support and track IT change management activities. Track, manage and ensure compliance of IT operational tasks and activities according to IT Policies and Standard Operating Procedures to uphold and maintain process standards. Undertake and carry out ad hoc IT operation assignments and tasks arises from projects or day-to-day operation. Provide secretariat function for meetings/forums.What we are looking for:

• Tertiary qualification preferably with at least 5 years of relevant experience in performing the role. Knowledge of IT security and infrastructure designs and implementations. Working knowledge of software development methodologies and tools such as Microsoft Office and .Net framework. Team player with strong organization and people handling skills. Strong in writing, presentation and stakeholder management. Experience in delivering and operating Government IT projects. Able to plan and implement operation processes and procedures to manage the day to day operation of the system to meet the business operation objectives on systems availability. Able to manage project costs, including change requests/service requests, to ensure that projects achieve their planned benefits within budget. Able to manage project risks in a timely manner to ensure impact is mitigated. Able to understand the IT management policy, quality management policy and security guidelines to ensure maintenance processes and procedures are designed to comply with these policy and guidelines.

About Workforce Singapore:Workforce Singapore (WSG) is a statutory board under the Ministry of Manpower (MOM). It will oversee the transformation of the local workforce and industry to meet ongoing economic challenges. WSG will promote the development, competitiveness, inclusiveness, and employability of all levels of the workforce. This will ensure that all sectors of the economy are supported by a strong, inclusive Singaporean core. While its key focus is to help workers meet their career aspirations and secure quality jobs at different stages of life, WSG will also address the needs of business owners and companies by providing support to enable manpower-lean enterprises to remain competitive. It will help businesses in different economic sectors create quality jobs, develop a manpower pipeline to support industry growth, and match the right people to the right jobs

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