Job Description

Key Responsibilities:

Sales Management

Manage end-to-end execution of Cross Border campaigns, including fulfilment of associated rewards, commission and incentive programs Communicate sales-related initiatives such as campaigns, challenges, and incentive programs to stakeholders Assist Head of ASEAN Banking Singapore with the following key deliverables: + Drive initiatives and foster collaboration across CIMB ASEAN by generate, maintaining and disseminate leads using Group Commercial Banking Cross Border referral portal
+ Lead and facilitate monthly Cross Border meetings, reviewing performance, lead conversion, and strategic initiatives
+ Take minutes of meetings, track action items, and ensure follow-ups for inbound and outbound leads
+ Together with Cross Border Lead, ideate, design and rollout programs including incentive program, value proposition bundle and third party referral schemes to drive Cross Border volume
+ Build awareness and momentum for Cross Border programs by working with Channels and Partnerships team to develop EDMs, training sessions, and communications
+ Engage and strengthen relationships with internal and external sales teams in CIMB's regional network
+ Project management for Cross Border projects and initiatives: build Cross Border website, ASEAN/JS-SEZ chatbot and organise internal and external seminars and client events to support regional business growth

Business Tracking & Reporting

Monitor Cross Border activity tracking and results and collecting feedback for continuous improvement Provide ad-hoc reporting support to the various Cross Border Champions as needed Oversee Cross Border leads management process : maintain list of access to regional cross border referral platform, set up process and turnaround time for lead management Prepare for monthly Cross Border deck for Group Commercial Banking Management Committee (GCBMC) and other forums as needed

Administrative & Operation

Provide proactive administrative support to the Cross Border team Liaise effectively with internal and external stakeholders to resolve administrative and logistical matters Act as the team coordinator, supporting operational continuity, resource planning, and internal communications
Any other responsibilities / task as assigned by management from time to time

Requirements:

Diploma or Bachelor's degree in Finance, Business, Economics, or related field Strong multi-tasking skills and problem-solving ability Understanding of commercial banking products/services would be advantageous Good interpersonal and communication skills * Possess mindset of excellence service culture