You will contribute to the rollout of the Our Singapore Grant (OSG) portal to the community care sector. The OSG portal is a national system that seeks to streamline grant applications and administration. The job scope includes:
Developing resources (e.g. infographics, slides) to help community care providers learn how to use the OSG
Engaging providers to understand their aspirations for, and difficulties in using, the OSG
Supporting providers (e.g. through calls, e-mails) to troubleshoot their use of the OSG
Analysing data on provider feedback to inform requirements for the OSG, and engaging internal stakeholders and other organisations (e.g. GovTech) to incorporate requirements into system design
Job Requirements
A degree, with disciplines and/or experience in health or the social sciences is preferred
Strong planning, analytical and problem-solving abilities
Good team player and strong interpersonal skills, with the ability and interest to empathise with the concerns of various stakeholders
Meticulous and inquisitive attitude with strong follow-up skills
Strong problem-solving ability, able to multi-task and work well under pressure
Able to multi-task and work in a fast-paced and dynamic work environment with minimum supervision to provide timely support and updates
The successful candidate will be offered a 2 years' employment contract.
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