Job Description

Responsibilities

• Understand the business requirements and design the Cloud VDI platform in line with the bank\xe2\x80\x99s architectural standards.
• Engage with the different technology teams in integrating and implementing the platform.
• Accountable for the design and implementation of the VDI platform for the bank.
• Provides guidance, consultancy and advisory services to the various teams involved in the build and run of the VDI solution.
• Interface with project teams to provide infrastructure implementation guidance and provides subject matter expertise to assess and implement the VDI solution.
• Provide L4 support for issues on the VDI platform.
• Responsible for the VDI product lifecycle management \xe2\x80\x93 product upgrades; integrations, migrations.
• Focus on stakeholder management, adoption and roll out of the service in the bank.

• Minimum graduate degree from a recognized university in a related discipline
• 8+ years as an established infrastructure engineering professional working in the related technology infrastructure design, implementation, systems administration and support or engineering.
• 5+ years\xe2\x80\x99 experience in deploying & managing VDI solutions - Citrix XenDesktop VDI or Horizon VMware View or Azure Virtual Desktop experience mandatory
• Significant experience with App virtualization technologies.
• Experience with integrating VDI platform with voice & video infrastructure.
• Significant working knowledge in the following.

• Enterprise IT Infrastructure \xe2\x80\x93 Server hardware, SAN, Network technologies
• Data Centre: M&E, design, and build
• Operating Systems: Windows Server, Linux, Windows Desktop
• Cloud technologies - Exposure to AWS and Azure
• Documentation skills - Should have good knowledge on technical writing, authoring technical documentation.
• Communication skills

• Should have exceptional professional communication skills \xe2\x80\x93 address meetings and present designs to stakeholders, interpersonal skills.
• Conduct technical trainings
• Self-starter, capable of working without direction and able to deliver technical projects from scratch.
• Sound problem analysis and resolution abilities.
• Very good understanding of ITIL service framework.

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