Customer Service Executive Airfreight
Singapore, Singapore
Job Description
- Company transport pick up from Yishun, Admiralty, AMK, Sengkang, Tanah Merah, Tampines, Pasir Ris MRT stations
- AWS & VB available
Responsibilities:
- Booking of flights with airlines
- Arrange shipments with customers and contractors
- Maintain good relationships with both internal and external stakeholders
- Handle all customers\' enquiries timely and effectively
- Work closely with internal operations to meet customers\' requirements
- Ensure compliance with customers\' Standard Operating Procedures
- Ensure all data are updated correctly in system
- Interface with multiple parties including customer, warehouse, carriers, customs, and many more on shipment requirements
- Track and monitor shipments status and inform customer accordingly
- Monitors progress to achieve month-end targets
- Work with billing team to close off jobs and issue invoice
- Take charge of supplier\'s invoice disputes
- Take lead in issue resolutions
- Implement improvements to enhance service capability within the team
- All other ad-hoc work instructions from supervisor/ manager
- Diploma/ Degree is preferred
- Minimum 3 years of experience in freight forwarding (airfreight)
- Possess excellent communication and interpersonal skills
Interested applicants, please click on "Apply Now" or email to REF31@stafflink.com.sg to submit your resume.
We regret only shortlisted candidates will be notified.
Job Type Permanent Full Time
Working Hours Mon - Fri, 9am - 5:45pm/ Sat, 9am - 1pm (once a month)
Salary From S$3,500.00 to S$4,500.00
Location East
Classification Customer Service / Call Center
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Job Detail
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Job IdJD1351751
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:$3500 - 4500 per month
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned