Customer Service Executive Airfreight

Singapore, Singapore

Job Description



  • Company transport pick up from Yishun, Admiralty, AMK, Sengkang, Tanah Merah, Tampines, Pasir Ris MRT stations
  • AWS & VB available
Our client is a global leader specialized in international transportation, freight forwarder, supply chain management, and packaging solutions with offices in over 20 countries.

Responsibilities:
  • Booking of flights with airlines
  • Arrange shipments with customers and contractors
  • Maintain good relationships with both internal and external stakeholders
  • Handle all customers\' enquiries timely and effectively
  • Work closely with internal operations to meet customers\' requirements
  • Ensure compliance with customers\' Standard Operating Procedures
  • Ensure all data are updated correctly in system
  • Interface with multiple parties including customer, warehouse, carriers, customs, and many more on shipment requirements
  • Track and monitor shipments status and inform customer accordingly
  • Monitors progress to achieve month-end targets
  • Work with billing team to close off jobs and issue invoice
  • Take charge of supplier\'s invoice disputes
  • Take lead in issue resolutions
  • Implement improvements to enhance service capability within the team
  • All other ad-hoc work instructions from supervisor/ manager
Requirements:
  • Diploma/ Degree is preferred
  • Minimum 3 years of experience in freight forwarding (airfreight)
  • Possess excellent communication and interpersonal skills
HOW TO APPLY:

Interested applicants, please click on "Apply Now" or email to REF31@stafflink.com.sg to submit your resume.

We regret only shortlisted candidates will be notified.

Job Type Permanent Full Time

Working Hours Mon - Fri, 9am - 5:45pm/ Sat, 9am - 1pm (once a month)

Salary From S$3,500.00 to S$4,500.00

Location East

Classification Customer Service / Call Center

Stafflink

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Job Detail

  • Job Id
    JD1351751
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    $3500 - 4500 per month
  • Employment Status
    Permanent
  • Job Location
    Singapore, Singapore
  • Education
    Not mentioned