Customer Support Officer
Singapore, Singapore
Job Description
Job Responsibilities
- Inbound call handling for Accounts servicing, campaigns, products enquiries and helpdesk enquiries\xcd\xbe
- Fulfillment follow through on case handling and with customers.
- Ensure group compliance & control standards are observed and met in the execution of customers\xe2\x80\x99 enquiries, transaction requests and maintaining confidentiality of Bank and customers\xe2\x80\x99 information
- Minimum of ITE, \'O\' levels
- Experience in Call Centre, Banking or Customer Service (calls and correspondents) environment will be an advantage.
- Possess a positive mindset with a \xe2\x80\x9cCAN-DO\xe2\x80\x9d attitude and passion to deliver quality customer service.
- Possess a pleasant voice, excellent comprehension, communication, interpersonal skills and work etiquette.
- Possess good command of written and spoken English.
- Good analytical skills; passion for working and is good in working with numbers.
- Resourceful, proactive, results-driven, attentive to details and a good team player who likes to work in a fast-paced changing environment.
- Passion for working, responsible and with good working attitude.
- Proficient in PC skills including MS Office applications.
- Ability to work on rotational shifts (Morning & afternoon)
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Job Detail
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Job IdJD1477169
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned