Real-Time is part of Enterprise Data Solutions within the Data & Analytics Group of the London Stock Exchange group (LSEG). The Real-Time business is a significant generator of revenue and is comprised of two core components 'Distribution Technology’ and 'Data’. Our Product portfolio is made up of Deployed & Managed services with our Data offering the broadest content set covering the global marketplace. The Enterprise support specialist team is responsible for providing second level technical support for both the deployed and managed services. We work closely with our customers to resolve complex cases directly routed through to us or escalated by our colleagues in the frontline support teams. In addition we perform and oversee customer site maintenance and repair activities.
We leverage our deep technical expertise, critical thinking skills as well as innovative tools and capabilities to manage customer cases delivering an exceptional customer experience during each interaction. The role is demanding yet rewarding offering opportunities to develop both technical and soft skills enhancing future career prospects.
Role Purpose:
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.