Job Description

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• Process customer and client, tenders, quotations, enquiries and orders.
• Ensure all tenders, quotations are submitted within customer’s deadline and orders are prepared in accordance to customer specification.
• Complete RFQ via ERP best pricing and ensure completion of quote as per customer request.
• Raise all customer feedback to Team Leader and ensure it is logged in the (CIL) Continuous Improvement Log.
• Prepare quotes and submit to Team Leader for approval.
• Always engage in a friendly and professional manner with clients, customers and internal stake holders.
• Ensure any change in customer requirement re updated in a timely manner before submission of quote for approval.
• Follow up with customer on quotations.
• Identify order building opportunities through telephone sales expertise.
• Coordinate with Procurement team for parts purchase whenever possible
• Issue order to Procurement or Operations team based on customer’s requirement and Purchase order
• Any other related jobs and assignments as and when assigned to you.
• Practices 5S standard, maintain and ensure workplace health and safety requirements.

• Good communication skills with the ability to communicate on all levels
• Ability to systematically work independently and in a team
• Fluent English – both in writing and speaking
• Able to meet deadlines through good time management and allocation of priorities
• Strong interpersonal understanding with an awareness of different cultures within the customer base, team and organization
• Right attitude, willing to learn, proactive, team player & ability to work on own initiative
• Preferable with Customer Service or Sales working experience.
• Experience in handling vessel supply would be an added advantage