Job Description

Executive Support

• Manage schedules and diary of CEO including the organizing of all appointments, meetings and travel arrangements
• Identify, anticipate and prepare information for meetings, appointments and presentations and to also follow up with requests for information and outstanding reports and correspondence
• Work closely and effectively with the CEO to keep them well informed of upcoming commitments and responsibilities
• Ensure that all minutes of meeting chaired by CEO, is recorded and acted upon by attendees

• Respond to requests for materials regarding the CEO; and the organization in general
• Follow up on contacts made by the CEO and support the cultivation of ongoing relationships
• Maintain and develop databases and mailing lists and ensure it is kept up to date and accurate
• Interact with customers when appropriate and problem solve. Document feedback and develop an appropriate course of action. Escalate it when problems cannot be resolved for attention

• Responsible for the efficient functioning of the office and to work with stakeholders to ensure smooth running of the office on a day-to-day basis
• Develop, implement and maintain the administrative and record management policies within the organization, recommending changes as appropriate
• Maintain and develop systems, procedures and records in accordance to the organization\xe2\x80\x99s policies and objectives
• Ensure necessary records are maintained that can readily provide current, accurate and accessible information