We are looking for a meticulous, finance-oriented individual to join our expanding team!
s:
Lead and manage a team of managers overseeig cafe/retail operations
Set up, monitor and/or review operational systems and processed to enhance operational efficiency
Ensure outlet maintains the product quality and service standards
Responsible for recruitment of staffing and manpower
Conduct training and orientation alog with HR support to set up new team members for success
Oversee regular maintenance
Work with key supplies and partners to ensure purchasing and inventory management is managed to ensure the highest quality and best COGS
Respond to customer escalations, and ensure support for the continuous improvement process
Provide feedback and offer suggestions for improvements
Prepare weekly and monthly reports as required
Minimum Requirements:
Fluent in English and one other local language
Basic computer literacy including MS Word and Excel
Action oriented; committed and reliable; strong attention to detail
Takes initiative to solve issues or offer alternatives
Excellent communication skills and interpersonal skills
You have a desire to work with others and be part of a team
* Team player who can work independently
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