We are an authentic Fujian cuisine restaurant brand looking for a hands-on
Operations Manager
to lead our team and ensure smooth daily operations.
Key Responsibilities
Oversee daily restaurant operations, including kitchen, service, cost control, and supplier management.
Implement SOPs and ensure compliance with food safety and regulatory standards (SFA, NEA).
Lead, train, and motivate staff to deliver excellent customer service.
Manage staff scheduling, control labour costs, and improve efficiency.
Analyse sales and operations data to drive revenue and profitability.
Handle customer feedback and resolve issues promptly.
Requirements
Over 10 years' experience in F&B management, preferably in Chinese cuisine.
Experience managing operations for a chain restaurant or multi-outlet brand is an advantage.
Knowledge of food safety and restaurant operations.
Strong leadership, communication, and problem-solving skills.
* Able to work in a fast-paced, hands-on environment.
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