Manage and oversee the entire operation
Deliver superior customer services and ensure customer satisfaction
Plan and develop customer loyalty programs
Plan new and update existing company policy
Develop the overall marketing strategy
Respond efficiently to customer questions and complaints
Organize and supervise shifts
Manage and lead staff (including hiring new employees)
Training and evaluate staff performance
Forecast requirements and maintain inventory
Manage supplies (including costs control and minimizing wastage)
Nurture a positive working environment for all employees
* Monitor operations, implement innovative strategies to improve productivity and sales
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