It Desktop Support Specialist

Singapore, Singapore

Job Description

*

  • Performed Desktop Support services to users
  • This includes receiving, prioritizing, documenting and actively resolving end user help requests and escalating incidents when necessary to maintain customer satisfaction and SLA expectations.
  • Perform imaging/re-imaging
  • Perform asset inventories
  • Perform technical escalation to 3rd party vendor or resolver groups (where appropriate)
  • Updates Incident records
  • Creates and updates work instructions (where necessary)
  • Document standards and procedures (where necessary)
Job Types: Full-time, Permanent, ContractSalary: $2,500.00 - $3,500.00 per monthBenefits:
  • Professional development
Schedule:
  • Day shift
  • Flexible hours
  • Monday to Friday

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Job Detail

  • Job Id
    JD1063443
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Singapore, Singapore
  • Education
    Not mentioned