It End User And It Network Support Engineer
Singapore, Singapore
Job Description
:
- 6+ experience in managing End user support and IT network support
- IT experience in managing, administration of end users desktop/laptop support and providing remote support. Onboarding new joinee using Auto pilot, managed security controls on laptops/desktops.
- Experience on tools like Antivirus, bit locker, O365, AD policy configuration for end user computing. Exposure on working with Zscaler, Crowd strike will be added advantage
- Experience on network devices support like switches, routers, configuration and monitoring, configuration of access point for Wi-Fi setup. Product experience on cisco/Avaya, knowledge and exposure to Meraki technology setup and support will be key added advantage.
- Experience in working with senior stakeholders onsite and ISP/telecom vendors co-ordination. Working on projects for setting up new site location, data centre
- Experience in service now tool, incident, problem management services, driving SLA% and operations improvement initiatives and handling IT audits.
- Experience in working with global teams and technology SME driving operational improvement initiatives.
- Strong written and oral communication skills
The candidate must be open to work with flexible shift on demand though this would on specific occasions e.g. outage maintenance or planned upgrade projects.
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Job Detail
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Job IdJD1372364
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned